HEATHER FISCHER
Enoch,USA
Summary
Dedicated professional with extensive expertise in adoption, subsidy, and post-adoption services, complemented by a robust background in Child Protective Services (CPS), casework, and supervision. Proven ability to foster strong working relationships with office staff and community partners, enhancing collaboration and support. Exceptional conflict resolution and compromise skills contribute to a positive work environment, while a commitment to advocating for employees prioritizes their needs. Experience in streamlining and improving processes demonstrates a proactive approach to increasing efficiency and effectiveness in service delivery.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Adoption Subsidy Specialist
State of Utah
07.2020 - Current
- Developed and implemented process improvements to enhance operational adoption efficiency.
- Working with cross-functional teams to achieve strategic goals.
- Fostering professional growth and knowledge transfer within the team.
- Analyzed data trends to inform decision-making and optimize resource allocation.
- Processing and completing subsidy paperwork with professionals and families
CPS Program Manager
State of Utah
08.2015 - 07.2020
- Developed program strategies aligned with organizational goals to enhance operational efficiency.
- Managed stakeholder communications, ensuring alignment and transparency throughout project lifecycle.
- Implemented risk management processes to identify potential issues and mitigate impacts effectively.
- Mentored junior program managers, fostering professional development and team performance improvement.
- Provided essential resources and guidance to caseworkers to enhance investigation effectiveness.
Foster Care Caseworker
Division of Child and Family Services
04.2011 - 08.2015
- I provide foster care and in home services to children and families that were clients of the Division of child and family services. I worked with families to provide support and link them to resources to meet their required objectives and develop the skills to be successful outside of agency involvement.
- Responded to calls in both routine and emergency situations.
- Maintained accurate and detailed logs of all events that occurred during each shift.
- Delivered accurate verbal and written reports to the Juvenile Court in child welfare proceedings.
Paraprofessional
Iron County School District
08.2005 - 05.2008
- Created strategies to meet the needs of mentally and physically disabled students.
- Redirected students using Positive Behavior Support (PBS).
- Lead activities that developed students' physical, emotional and social growth.
- Physically and verbally interacted with students throughout the day.
- Established a safe play environment for the students.
- Canyon View High School
Education
Bachelor of Science - Sociology
Southern Utah University
Cedar City, Utah08.2008
Skills
- Professional relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Process improvement
- Decision-making
- Team leadership and direction
- Policy and procedure improvements
Certification
SSW License
Timeline
Adoption Subsidy Specialist
State of Utah
07.2020 - Current
CPS Program Manager
State of Utah
08.2015 - 07.2020
Foster Care Caseworker
Division of Child and Family Services
04.2011 - 08.2015
Paraprofessional
Iron County School District
08.2005 - 05.2008
Bachelor of Science - Sociology
Southern Utah University