HEATHER FISHBACK, BSN, RN
Cincinnati,OH
Summary
Charge Nurse with 3+ years of experience in outpatient endoscopy settings, overseeing patient flow, staff coordination, and clinical operations for GI procedures. Recognized for strong clinical judgment, effective team leadership, and ensuring safe, efficient care delivery in high-volume procedural environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Charge Nurse
Anderson Endoscopy Center
12.2022 - Current
- Supervise daily operations of endoscopy procedures, ensuring procedural efficiency, patient satisfaction and adherence to safety protocols.
- Direct daily patient flow and staff assignments in a high-volume outpatient endoscopy setting, aligning acuity, case load, and staffing resources.
- Function as the primary clinical liaison for patients and staff, ensuring safe care and smooth, timely room turnover.
- Ensure all procedural and sedation consents are accurately completed by patients and healthcare team members prior to case initiation.
- Address physician, staff, and patient needs in real time to maintain on-schedule case progression and minimize delays.
- Administer conscious sedation under physician supervision in accordance with outpatient endoscopy protocols.
- Maintain procedure room readiness by managing daily stocking and control of sedation medications based on scheduled volume.
Registered Nurse
Anderson Endoscopy Center
08.2022 - Current
- Provide comprehensive nursing care across pre- and post-procedure phases for outpatient endoscopy patients, ensuring a smooth, patient-centered experience.
- Complete detailed nursing assessments to identify risks, anticipate complications, and communicate key findings to the care team to support safe, efficient procedures.
- Establish and manage vascular access, including peripheral IV insertion and port-a-cath access, to support hydration and sedation needs.
- Counsel patients on pre-, intra-, and post-procedure expectations to improve understanding and optimize outcomes.
- Monitor patients closely in PACU/recovery, escalating changes in condition promptly to the Charge RN to support timely intervention and patient safety.
- Provide clear discharge education to patients and families, reinforcing follow-up care, warning signs, and recovery instructions to promote safe healing at home.
- Lead monthly RN chart audits to strengthen documentation quality, identify trends and gaps, and drive targeted process improvements.
Patient Care Assistant
Mercy Health Jewish Hospital
06.2021 - 09.2021
- Provided direct patient care in the CVICU, assisting with vital signs, blood glucose monitoring, personal hygiene, ADLs, intake/output tracking, and mobility.
- Served as a liaison between patients and RNs, promptly communicating status changes and concerns to support timely interventions and patient safety.
- Provided accurate patient handoff reports using SBAR communication during shift changes to ensure continuity of care.
- Tailored care to individual patient needs, preferences, and functional status to promote independence, comfort, and quality outcomes.
Project Administrator
B&B Mechanical Services, Inc.
04.2019 - 05.2021
- Managed multiple plumbing contracts simultaneously from invitation to bid to closeout, completing 72 projects successfully.
- Prepared and submitted plumbing permit applications for all projects, ensuring scope of work complied with local and state regulations.
- Optimized cross-functional workflows by flagging scope deviations, preventing delays and misalignments.
- Audited supplier quotes and resolved cost discrepancies, generating over $30,000 in savings.
Project Coordinator
Eversana
09.2018 - 01.2019
- Managed two major customer accounts, ensuring seamless collaboration and high satisfaction across internal and external teams.
- Monitored and coordinated production support activities and project timelines, maintaining budget compliance and PMO portfolio performance.
- Led daily scrum meetings, driving website development and launches to stay on schedule.
- Prepared executive-level presentations and supported PMO operations, enabling informed stakeholder decisions.
Associate Brand Manager
Tyson Foods (formerly AdvancePierre Foods)
02.2014 - 04.2018
- Managed portfolio and commercialization of private label and branded products, driving revenue, volume, and growth objectives.
- Drove 46% sales growth in Breakfast Frozen Handhelds by developing new product innovation strategies, leveraging Nielsen and IRI data insights.
- Collaborated cross-functionally with R&D, production, packaging, sales, QA, finance, consumer insights, and regulatory teams to implement quick, effective solutions to unexpected issues.
- Supported category strategy development, including objectives, pricing, SKU rationalization, and packaging/branding initiatives.
- Allocated and optimized $1.2M trade budget with digital partners and key customers, executing targeted promotions and leveraging 84.51 systems to influence shopper loyalty.
Education
Bachelor of Science - Nursing
Beckfield College
Florence, KY03-2022
Bachelor of Arts - Communications
University of Cincinnati
Cincinnati, OH12-2013
Skills
- Pre- & Post-Operative Care
- IV Therapy & Port Access
- Patient Assessment
- Conscious Sedation Monitoring
- GI / Endoscopy Procedures
- Medication Administration
- Recovery & Discharge Education
- EMR Documentation & Chart Audits
- Patient Safety & Monitoring
- Interdisciplinary Collaboration
- Clinical leadership & Decision Making
Certification
- Registered Nurse (Multistate License) – RN.512010
- Advanced Cardiac Life Support (ACLS) – AHA
- Basic Life Support (BLS) – AHA
Timeline
Charge Nurse
Anderson Endoscopy Center
12.2022 - Current
Registered Nurse
Anderson Endoscopy Center
08.2022 - Current
Patient Care Assistant
Mercy Health Jewish Hospital
06.2021 - 09.2021
Project Administrator
B&B Mechanical Services, Inc.
04.2019 - 05.2021
Project Coordinator
Eversana
09.2018 - 01.2019
Associate Brand Manager
Tyson Foods (formerly AdvancePierre Foods)
02.2014 - 04.2018
Bachelor of Science - Nursing
Beckfield College
Bachelor of Arts - Communications
University of Cincinnati