Heather Fitzwater

• Developed strategic partnerships with other businesses in order to expand reach into new markets.
• Created marketing strategies to drive revenue and increase brand visibility.
• Optimized operational processes using technology solutions such as cloud computing or automation systems.
• Established pricing models that balanced competitiveness with profitability goals.
• Conducted market research to identify new business opportunities.
• Resolved conflicts between employees in a professional manner.
• Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
• Managed daily operations of the business, including staff, sales, inventory, and accounting.
• Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
• Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
• Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
• Oversaw hiring process for new employees, from recruiting to onboarding training.
• Identified potential risks associated with operations in order to minimize liabilities.
• Provided leadership support for team members through coaching and mentorship programs.
• Delegated work to staff, setting priorities and goals.
• Formed and sustained strategic relationships with clients.
• Structured HR consulting services to support clients during organizational developments and changes.
• Coordinated and directed activities of businesses or departments concerning production, pricing and sales.

My position included landlord and managing several properties. I also purchased homes/land and resold after rehabbing.

• Managed daily operations of the business, including staff, sales, inventory, and accounting.
• Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.