Heather Flores

Talented professional with 5 years' experience in the educational system, 6 years' experience in the financial industry and a year and a half in the legal system industry. Proficient in maintaining colleague and student satisfaction and assisting colleagues and students to solve challenges. Dedicated to going the extra mile for employer and staff through involvement in special projects to improve employee knowledge, teamwork, and morale to increase smooth operation of organization.

Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.

Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality.

• CPC Certified with AAPC
• CPR certified
• Fingerprint Clearance Card for state of Arizona
• Courses from Child Care Education Institute
• Family Child Care Basics
• CCDBG Health and Safety Basics
• Authentic Assessment in Early Care and Education
• Technology and Social Media Policy in the Early Care and Education Environment
• Basic Transportation and Field Trip Safety for Child Care Centers
• Training Courses Provided Through Credit Union National Association
• Frontline Basics
• Professional Member Service
• Spanish for Tellers
• Recognizing Emerging Fraudulent Practices
• Money and Negotiable Instruments
• Credit Union Sales
• Critical Role of Technology in Credit Unions

CPC - Certified Professional Coder