Heather Foster' Crenshaw
Paducah,KY
Summary
Dedicated professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Receptionist/Director of Public Relations
McCracken County Jail
06.2019 - Current
- Greeted incoming visitors, attorneys and minister's professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Managing inmate accounts, commissary and reconcile account balance upon release. Manage inmate medical billing and needs.
- Handled cash transactions and maintained sales and payments records accurately.
Executive Assistant
Mccracken County Fiscal Court
04.2017 - 04.2019
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed court notes and agenda for Fiscal Court Meetings.
Legal Secretary
Department Of Public Advocacy
05.2013 - 04.2017
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
Deputy Jailer
McCracken County Jail
08.2011 - 04.2013
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Provided assistance during emergencies, effectively handling situations such as medical crises or altercations between inmates.
- Streamlined administrative processes by regularly updating inmate records in the database system.
- Implemented new programs to address inmate needs such as mental health support and addiction recovery resources.
Education
Associate of Applied Science - Early Childhood Education
Shawnee Community College
Ullin, IL05.1992
High School Diploma -
Massac County High School
Metropolis, IL05.1990
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Direct Mail
- Accounting/Data Entry
- Reconciliation
- Customer/Client relations
- Scheduling
Certification
First Aid
ADT
CPR
Timeline
Receptionist/Director of Public Relations
McCracken County Jail
06.2019 - Current
Executive Assistant
Mccracken County Fiscal Court
04.2017 - 04.2019
Legal Secretary
Department Of Public Advocacy
05.2013 - 04.2017
Deputy Jailer
McCracken County Jail
08.2011 - 04.2013
Associate of Applied Science - Early Childhood Education
Shawnee Community College
High School Diploma -
Massac County High School
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