Heather Fox
Farmersville,Texas
Summary
Hardworking Receptionist offering familiarity with word and [Software]. Passionate about business success and talented at supporting company staff, office personnel and customer needs.
Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing [Number] years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
Overview
1
1
year of professional experience
Work History
Receptionist
Stonefield Assisted Living And Memory Care
McKinney, TX
03.2019 - 12.2019
- Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
- Sorted incoming mail and directed to correct personnel each day.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Greeted customers, answered general questions and directed to appropriate locations.
- Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Housekeeper
Stonefield Assisted Living And Memory Care
McKinney, TX
09.2019 - 12.2019
- Swept and damp-mopped private stairways and hallways.
- Swept and vacuumed floors, hallways and stairwells.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Replaced sheets and pillowcases daily and used hospitality corners on all beds.
- Kept utility sink rooms in clean, neat and orderly condition.
- Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
- Spot cleaned carpets using industrial carpet cleaner.
- Cleaned rooms to satisfaction of over [Number] daily clients.
- Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
- Cleaned, sanitized and restocked bathrooms every [Timeframe] to keep facilities fresh.
- Reduced average cleaning time per room from [Number] to [Number] minutes.
Education
High School Diploma -
Aim High School
Odessa, Tx05.1997
Skills
- Able to lift 50 lbs
- Natural cleaning products
- Mopping and buffing floors
- Exceptional time management
- Dusting
- Cleaning methods
- Restroom detailing
- Guest amenity replenishment
Timeline
Housekeeper
Stonefield Assisted Living And Memory Care
09.2019 - 12.2019
Receptionist
Stonefield Assisted Living And Memory Care
03.2019 - 12.2019
High School Diploma -
Aim High School
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