Open To Work
Heather Fraser
Management/Team leader
Stockton,CA
Work Preference
Summary
Resourceful inventory specialist with a proven track record in retail. Known for enhancing operational efficiency and maintaining high standards of customer service. Ready to leverage skills to improve workflows and elevate the customer experience.
Overview
6
6
years of professional experience
Work History
Night Stocker
99 Cents Only
Sacramento, CA
02.2008 - 08.2008
- Stocked shelves efficiently to ensure product availability for customers.
- Organized inventory layout to enhance accessibility and optimize space.
- Assisted in unloading shipments and verifying product quantities received.
- Maintained cleanliness in aisles and stock areas to meet safety standards.
- Followed company policies for handling perishable goods and expiration dates.
- Adapted quickly to changing inventory needs during peak shopping hours.
Manager's Assistant
Dollar Tree
Sacramento, CA
02.2007 - 08.2007
- Coordinated daily operations to ensure efficient workflow and customer satisfaction.
- Assisted in inventory management by tracking stock levels and updating records.
- Supported team members by providing training on store policies and procedures.
- Handled customer inquiries and resolved issues to enhance service experience.
- Streamlined office workflow by updating record-keeping systems making it easier to track progress on ongoing projects.
Cashier Team Lead
Del Taco
Sacramento, CA
03.2003 - 08.2003
- Supervised cash handling processes to ensure accuracy and compliance with company policies.
- Trained new team members on point-of-sale systems and customer service techniques.
- Managed daily cash register operations, including balancing drawers and processing transactions efficiently.
- Implemented improvements in workflow to enhance service speed during peak hours.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Cashier
Papa Murphy's
Sacramento, CA
05.2002 - 09.2002
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with menu selections and dietary inquiries.
- Maintained cleanliness and organization of workstations and dining areas.
- Handled cash, credit, and gift card transactions accurately.
- Collaborated with team members to ensure timely order fulfillment.
- Resolved customer issues promptly, ensuring positive experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
High School Diploma -
Adult Education
Sacramento, CADiploma - Medical Assitant
UEI College
West Covina, CA12-2026
Skills
- Loading and unloading
- Product identification
- Shelving
- Order picking
- Shelf stocking
- Storage organization
- Stock rotation
- Maintaining displays
- Inventory counts
- Product restocking
- Product assembly
Languages
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Gardening
Writing my own book
Volunteering at homeless shelters
Working on cars
I learned at a young age to work on cars my parents raced street stock and bombers at roseville raceway every weekend so i took a car apart down to nothing and built a race car up to finished it was fun and i really enjoy it.
Timeline
Night Stocker
99 Cents Only
02.2008 - 08.2008
Manager's Assistant
Dollar Tree
02.2007 - 08.2007
Cashier Team Lead
Del Taco
03.2003 - 08.2003
Cashier
Papa Murphy's
05.2002 - 09.2002
High School Diploma -
Adult Education
Diploma - Medical Assitant
UEI College