Hi, I’m
Heather Freise
Real Estate Agent
Hiram,GA
Summary
Well-qualified, detail-oriented agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Committed to meeting client needs and surpassing sales quotas. History of satisfying clients and building strong client-agent relationship that builds referral pipeline for continuous lead generation.
Overview
9
years of professional experience
Work History
Crunch Fitness
Personal Training Manager
08.2018 - 11.2022
Job overview
- Helped clients set and achieve health and wellness goals.
- Provided individual health coaching to help clients optimize personal choices.
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
- Met or exceeded monthly revenue and training goals.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
Ross Dress For Less
Loss Prevention Specialist
05.2015 - 01.2017
Job overview
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Headed safety and loss prevention programs by guiding staff.
- Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
Parkway Ford Lincoln
Car Salesman
09.2013 - 01.2015
Job overview
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Completed registration paperwork and sales documentation.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Tracked down hard-to-find merchandise at diverse locations.
United States Air Force
Military Police
11.2011 - 09.2013
Job overview
- Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
- Provided nuclear housing facility security patrols to protect against incursion from unauthorized personnel and maintain security of highly valuable nuclear weapons systems with classified components and design elements.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Maintained confidentiality of special reports and collected data.
- Held and maintained top security clearance as well as several weapons qualifications
Education
NASMGilbert, Arizona
Continuing Education from Personal Training
Campbell Home SchoolKernersville
High School Diploma
06.2009
Skills
- Customer Loyalty
- Compliance Requirements
- Training and Development
- Hiring and Developing
- Communication and Interpersonal Connection
- Customer Experience
- Relationship and Community Building
- Punctual and Dependable
- Goals and Performance
- Information Confidentiality
- Managing Operations and Efficiency
- Courteous with Strong Service Mindset
My Personal Hobbies Include:
- Working Out
- Kayaking
- Hiking
- Traveling
- Crafting
- Reading
Timeline
Personal Training Manager
Crunch Fitness
08.2018 - 11.2022
Loss Prevention Specialist
Ross Dress For Less
05.2015 - 01.2017
Car Salesman
Parkway Ford Lincoln
09.2013 - 01.2015
Military Police
United States Air Force
11.2011 - 09.2013
NASM
Continuing Education from Personal Training
Campbell Home School
High School Diploma
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