Heather Fulton
Fortuna,CA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to knowledge of company products and services for better customer service. Strong leader and problem-solver dedicated to decrease costs, increase profits and promote organizational efficiency. Uses independent decision-making skills as well as involving others to positively impact company success.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Fortuna Ace Hardware
04.2017 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed strategy to increase sales and drive profits.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Bookkeeper
Fortuna Ace Hardware
04.2017 - Current
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Established QuickBooks accounting system to reflect accurate financial records.
- Reduced financial discrepancies through transaction monitoring and management.
- Completed tax forms in compliance with legal regulations.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Identified accounting errors when cross-referencing documents and database information.
Education
High School Diploma -
Fortuna Union High School
Fortuna, CA06.1991
Skills
- Run a register
- Count money
- Deposits
- Set tills for the following day
- Make a change order
- Do money drops
- Input daily information into the computer
- Customer service
- Order product
- Set planagrams/resets
- Run reports
- Inventory
- Freight
Timeline
Assistant Manager
Fortuna Ace Hardware
04.2017 - Current
Bookkeeper
Fortuna Ace Hardware
04.2017 - Current
High School Diploma -
Fortuna Union High School
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