Summary
Overview
Work History
Education
Skills
Software
Certification
References
Timeline
Generic
Heather Gaddy

Heather Gaddy

Fort Worth,TX

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Property Manager

Cushman & Wakefield
Fort Worth, TX
03.2024 - Current
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Developed and implemented effective leasing strategies to maximize occupancy rates.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Provided guidance and support to junior team members in order to facilitate their professional development.
  • Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.

Property Manager BTR

MORE Residential
Azle, TX
05.2023 - 03.2024
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Developed and implemented effective leasing strategies to maximize occupancy rates.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Managed all maintenance requests from tenants in a timely manner.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Monitored market trends to ensure competitive pricing structures for units under management.
  • Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
  • Handled resident complaints and expedited maintenance requests.
  • Collected monthly assessments, rental fees, deposits and payments.

Property Manager

AP Management
Fort Worth, TX
01.2018 - 03.2023
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Developed and implemented marketing strategies to increase occupancy rates.

Education

High School Diploma -

Hazelton High School
Hazleton, PA
06-2000

Skills

  • Financial budgeting and reporting
  • Leasing and Sales
  • Maintenance knowledge
  • Building operations
  • Tenant and eviction laws
  • Business Development
  • Administrative support
  • Marketing and advertising
  • Record Keeping

Software

Yardi

Onesite

Rent Roll

Resman

Blue Moon

Key Track

OPS

Vendor Cafe

ADP Payroll

Valance Docs

Certification

  • Gracehill Leadership Courses
  • Fair Housing
  • Mold Awareness
  • Leasing for Living
  • Profiles in Multi-Family Housing

References

References available upon request.

Timeline

Property Manager

Cushman & Wakefield
03.2024 - Current

Property Manager BTR

MORE Residential
05.2023 - 03.2024

Property Manager

AP Management
01.2018 - 03.2023

High School Diploma -

Hazelton High School

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Heather Gaddy