Summary
Overview
Work History
Education
Skills
Accomplishments
Paddleboarding, traveling, cooking, anything out doors. Stand up Comedy
Timeline
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Heather Gaines

Heather Gaines

Key West,FL

Summary

I have been in the tourism and hospitality for a good 15 years. I bring a positive attitude to every task I have. I am constantly living in the solution instead of the problem. I am enthusiastic and eager to contribute to team success through hardwork, attention to detail aand excellent communication and interpersonal skills.

Overview

18
18
years of professional experience

Work History

Paddle Fit Instructor

Lazydog Adventures
Key West, FL
05.2014 - Current

I taught an excercise program on Stand up Paddleboards.

Strength and endurance training

  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Paddleboard and Kayak Eco Tour Guide

Lazydog Adventures
Key West, FL
05.2012 - Current
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
  • Built personal relationships with guests to promote positive experiences.
  • Guided groups of up to 14 people on tours of The Mangroves.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Researched and studied on topics that pertained to tour locations so that such information could be added to scripts.
  • Trained apprentice guides to educate on information to present to tourists and travelers.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Education

Hospitality

Tidewater Community College
Virginia Beach, VA

High School Diploma -

First Colonial High School
Virginia Beach, VA
06.1979

Skills

  • Fun
  • Literacy skills
  • Flexible and Adaptable
  • Learning assessments
  • Autism spectrum awareness
  • Positive
  • Hardworker
  • Great with people
  • Solution finder
  • No Drama

Accomplishments

I am an author, I wrote a book about finding hope and inspiration, while going through tough times, such as addiction, and cancer and trauma. Its all about finding the positive in any negative situation

Paddleboarding, traveling, cooking, anything out doors. Stand up Comedy

I live life to the fullest. Ive been lucky to work as a paddleboard tour guide, takinfg people through the mangroves and educating them about our eco system and the amazing animals that live in it. I have been an elite Paddleboard racer for the past 10 years, this has taken me to many amazing places. I did a 17 mile race down the Na Pali Coast.I cooked on yachts for a long time, they paid me to see the world and i got to cook them amazing food from all around the world. Ive spent almost 2 years in the mediteranean. I ve traveled to Thailand, Israel, Greece. I spend 1days in hawaii every year. I dabble in a little stand up local comedy as well as been in some local theater also. I basically have a LUST for life. Ifeel like im 30 years old and younger. I stay fit, its a great hobby.

Timeline

Paddle Fit Instructor

Lazydog Adventures
05.2014 - Current

Paddleboard and Kayak Eco Tour Guide

Lazydog Adventures
05.2012 - Current

Hospitality

Tidewater Community College

High School Diploma -

First Colonial High School

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Heather Gaines