Summary
Overview
Work History
Education
Skills
Timeline
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Heather Gandy

Robeline,Louisiana

Summary

Diligent with proven ability to manage project tasks and coordinate remote activities. Successfully supported multiple projects by maintaining schedules and ensuring timely completion of deliverables. Demonstrated proficiency in communication and organizational skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Teacher

Magnolia Bend Academy
08.2023 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Receptionist

TKTMJ
11.2012 - 11.2013
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Contributed to the company''s positive image by consistently delivering exceptional service to clients and visitors.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Took care of payroll: printing checks and direct deposit
  • Filing the taxes and keeping up with expense reports for the year.

Receptionist Administrator

Sabine State Bank & Trust
01.2010 - 01.2012
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Assisted in the planning and execution of company events for improved employee morale and client relations.

Leasing Agent

Frog Pond Apartments
08.2008 - 11.2010
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Distributed and followed up on tenant renewal notices.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Kept meticulous records of correspondence between management and tenants.
  • Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
  • Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
  • Recruited new residents through website advertising and marketing.

Education

Bachelor of Science - General Studies

Northwestern State University
Natchitoches, LA
05-2021

High School Diploma -

Natchitoches Central High School
Natchitoches
05-2006

Skills

  • Organization skills
  • Time management
  • Data inputting
  • Multi-line telephone operation
  • Typing speed
  • Bookkeeping
  • Spreadsheet tracking
  • Travel coordination
  • Travel planning
  • Travel arrangements
  • Phone etiquette
  • Multitasking and prioritization
  • Scheduling
  • Microsoft outlook
  • Call management
  • Appointment scheduling
  • Microsoft Excel
  • Client relations
  • Call center experience

Timeline

Teacher

Magnolia Bend Academy
08.2023 - Current

Receptionist

TKTMJ
11.2012 - 11.2013

Receptionist Administrator

Sabine State Bank & Trust
01.2010 - 01.2012

Leasing Agent

Frog Pond Apartments
08.2008 - 11.2010

Bachelor of Science - General Studies

Northwestern State University

High School Diploma -

Natchitoches Central High School

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Heather Gandy