Heather Robinson
Idaville,IN
Summary
As you can see I am obviously a very well balanced human being. Takes a lot of skills and patience alone to work with geriatric patients to which loose their memory and get confused frustrated and need redirected. Not to mention mentally challenged patients to whom have all sorts of explosive disorders. One never knows what each second might bring. Not to mention changes from day to day. You must be a team player. Confidence and loyalty takes one a lot further I think in this life. I am very dedicated to what I do and what I say. As my word is everything about me and I stand true to it. Just as I expect others to do. Being a Labor for the Union was not only tough but a daily challenge. For one women honestly used to be frowned upon and some even just kind of flaunted their way honestly. But I do not believe in that. Not to mention my Father and Brother have been in the Union for many years and have made amazing names for themselves try walking the walk in them shoes. Owning ones own business was certainly the greatest challenge of all. However I loved ever second. Between making the sale. Dealing with customers and meeting all sorts of new people from different worlds. Stamp concrete had its days I will tell ya that. But we always got it done and it always turned out absolutely remarkable. Not to mention juggling the administrative side of things including payroll, files, home, kids, and a very large family all to which leans on me but in the end we get it done and move on to the next day in this beautiful life to which we are given. One thing I will guarantee you is I am very honest! I am always prompt and on time. I am seeking jobs working from home only and have good reasoning. I know I can do the job and learn fast. I am not at all afraid or embarrassed to ask a question if I am uncertain of a situation. I am very Compassionate. However I am also not a fool or push over. I take my job and employment serious. Just as I do my Family. Trust me that says a lot. If you wish to know any thing else feel free to ask away.
Overview
27
27
years of professional experience
Work History
Administrative Assistant
Brobry Concrete
Monticello, IN
03.1997 - 02.2024
I ACTUALLY WAS THE ADMINSISTRATIVE MANAGER. I RAN SALES, DATA ENTRY, PAY ROLL, I DONE ALOT OF MULTI-TASKING BETWEEN MULTIPLE PHONE LINES CONSTANTLY GOING OFF, RETURNING PHONE CALLS, VOICEMAILS, EMAILS, FILLING, ORGANIZED CREWS. ALSO RAN CREWS AS WELL AS ON OCCASSION WAS OUT THERE LABORING RIGHT ALONG WITH THE REST OF THEM. WITH TWO YOUNG BOYS TO WHICH I TENDED TO. NEEDLESS TO SAY MULITY TASKING SEEMS TO BE ONE OF MY BEST QUALITIES BETWEEN WORK AND HOME.
CNA
Bickford Assisted Living
Lafayette, IN
01.2016 - 10.2022
Assisted patients long term, assisted living, as well as rehabilitation daily living skills. Aided patients with bathing, feedings, dressing, etc. Some times even range of motion, repositioning, activities, etc. Loved what I done. Working with patience and making a difference for those who had no one or just some one to listen to for the moment. You never know one day we could be in the same situation.
Administrative Assistant
Express Personnel
Lafayette, IN
01.2007 - 01.2017
Assisted many different companies with administrative assistant abilities. Such as answering multi phone lines, dealing with sales, customer service, Human Resources set up and aided assistance through out the course of the whole orientations and walks through Wabash National plant for example. We also done some payroll assistance and or benefits assistance when needed. filling, data entry, drug screens, etc.
DSP
Spectrum Community School
Flora, IN
01.2009 - 12.2013
Direct Support Professional for Disabled adults with explosive disorders. Also Administered Medications and Job coached. Daily living skills as well as coping skills. Worked with different patients in home setting with Developmental disorders.
LABOR APPRENTICE
LABORS LOCAL 274
Lafayette, IN
02.2004 - 12.2009
BickfordBrobry
Heavy highway construction labor. We done any thing from grade, flagging, asphalt, rake, shovel, clean up, set up signs, quality safety, quantity control, Osha safety. I absolutely loved working here.
Education
Twin Lakes Senior High School
Monticello, IN06-1994
Health Care Management
Ashford University
San Diego, CASkills
- Appointment Scheduling
- Data Entry
- Workflow Optimization
- Calendar Management
- Reception oversight
- Database Management
- Scheduling
- Meeting planning
- Expense Reporting
- Research
- Spreadsheet Management
- Proposal Writing
- Presentation Design
- Document Control
- Filing
- Mail handling
- Memo preparation
- Clerical Support
- Bookkeeping
- Office Administration
- Quality Assurance
- Invoice Processing
- Computer Skills
- Professional and mature
- Negotiation
- Writing reports
- Inventory Systems
- Multi-Task Management
- Customer Relations
- Multi-line telephone system operation
- Typing 70 WPM
- Critical Thinking
- Customer Service
- Recruiting
- Relationship Building
- Patient care advocacy
- Spreadsheet development
- Multi-Line Telephone Systems
- Microsoft Word
- Document retrieval
- ENGLISH Fluency
- Meeting logs management
- Insurance eligibility verifications
- File Organization
- Supervising staff
- Mail Management
- Business Administration
- Event Coordination
- Verbal Communication
- Social media knowledge
- Computer Proficiency
- Self-starter
- Labor Relations
- OSHA Compliance
- Timeline Planning and Management
- Budget Tracking
- Safe Vehicle Operation
- Truck loading and unloading
- Supply Management
- Job Site Cleanup
- Commercial construction experience
- Equipment Operation
- Site Condition Assessment
- Material Handling
- Time Management
- Job Site Organization
- Safety awareness
- Construction Techniques
- IN Driver's License
- Asphalt Patching
- Safety Procedures
- Construction management
- Job Site Safety
- Willingness to learn
- Repetitive Work
- Complex Problem-Solving
- Punctual and Reliable
- Recordkeeping abilities
- Heavy Lifting
- Clean Driving Record
- Construction knowledge
- Hand-Eye Coordination
- Asphalt Paving
- Attention to Detail
- Direct Patient Care
- Medical terminology knowledge
- Condition Monitoring
- Indirect Patient Care
- Electronic Charting
- Patient Lifting
- Monitoring fluids
- Patient-focused care
- Collecting specimens
- Infection control procedures
- Mobility Assistance
- Transporting patients
- Patient Relations
- Respiratory equipment training
- Outpatient Care
- Collecting vital signs
- Responding to emergencies
- Quality Assurance Controls
- Assisting with personal grooming
- Ambulation Assistance
- Vital signs monitoring
- Documentation expert
- Preparing meals
- Toileting assistance
- Chronic Disease Management
- Activity Coordination
- Reliable transportation
- Range of motion exercises
- Basic Life Support
- Feeding Assistance
- Understands medical procedures
- Catheter change and preparation
- Specimen Collection
- Family support and assistance
- Patient Assessments
- Performing patient intakes
- Bedside manner
- Light Housekeeping
- Helping with medication
- Geriatric Care
- Safety Precautions
- Quick problem solver
- Inpatient Care
- Compassionate
- General housekeeping ability
- Understands mobility assistance needs
- Calm and level-headed under duress
- Pediatric Care
- Database Administration
- Activity Planning
- Tracheostomy Care
REFRENCES:
- PENNY BRADEN 574-398-8932 BURROWS, IN "SPECTRUM COMMUNITIES"
- KEVIN MITCHEL 765-609-7303 LAFAYETTE, IN "LONE STAR ONCE KNOWN AS SCHILLI"
- LUCAS HINES 574-721-3887 DELPHI, IN "BICKFORD ASSISTED LIVING"
Timeline
CNA
Bickford Assisted Living
01.2016 - 10.2022
DSP
Spectrum Community School
01.2009 - 12.2013
Administrative Assistant
Express Personnel
01.2007 - 01.2017
LABOR APPRENTICE
LABORS LOCAL 274
02.2004 - 12.2009
Administrative Assistant
Brobry Concrete
03.1997 - 02.2024
Twin Lakes Senior High School
Health Care Management
Ashford University
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