Summary
Overview
Work History
Education
Skills
Timeline
Generic
Heather Gingras

Heather Gingras

Salem,NH

Summary

Assistant Product Line Manager for the perennials and roses department at Mahoney’s Garden Centers with a proven track record in product line expansion and pricing strategy. Leveraged customer insights to optimize inventory management, resulting in increased profitability. Excellent relationships created with store managers and department heads. Skilled in teamwork and collaboration, successfully spearheading new product launches while maintaining strong vendor relationships. Proficient in Excel for KPI tracking.

Overview

19
19
years of professional experience

Work History

Assistant Product Line Manager

Mahoney’s Garden Centers
04.2007 - Current
  • Conducted regular reviews of product line performance, identifying areas of opportunity for continuous improvement.
  • Collaborated with sales and operations teams to ensure efficient inventory management and optimal stock levels.
  • Evaluated customer feedback, incorporating valuable insights into future product enhancements and improvements.
  • Mentored junior team members, fostering a culture of collaboration and continuous learning within the department.
  • Analyzed competitor offerings and developed unique value propositions to strengthen the company''s competitive positioning.
  • Established strong relationships with suppliers, negotiating favorable contracts that led to reduced production costs.
  • Maintained a keen understanding of industry trends, ensuring the company''s products remained relevant in a rapidly evolving marketplace.
  • Championed cross-departmental collaboration efforts, fostering a cohesive approach to managing the end-to-end lifecycle of the company''s product portfolio.
  • Optimized product line performance by conducting thorough market research and identifying key customer needs.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Maintained positive vendor relations to build strong partnerships.
  • Analyzed metrics to measure product performance.
  • Coordinated project planning and execution with team members and team leads.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
  • Reviewed new opportunities to drive business strategy at planning sessions.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Conducted market research to identify new opportunities and target markets.
  • Devised content strategy to effectively engage target audiences.
  • Coordinated with design and media teams to develop high-quality creative assets.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Increased overall profitability through the implementation of strategic pricing initiatives and cost reduction measures.
  • Leveraged data-driven insights to make informed decisions on product line expansions, consolidations, and retirements.
  • Spearheaded successful new product launches by coordinating efforts across marketing, engineering, manufacturing, and logistics teams.

Dental Assistant

Cambridge Smiles
01.2012 - 12.2014
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Prepared patient x-rays and images for dentist review.
  • Took dental images following strict patient protection rules, applying lead aprons.

Education

High School Diploma -

Westford Academy
Westford, MA

No Degree - Criminal Justice

Kaplan University
Davenport, IA

Skills

  • Customer insight
  • Sourcing and procurement
  • Pricing strategy
  • Product support
  • New product introduction
  • Product line expansion
  • Teamwork and collaboration
  • Product vision and strategy
  • Goal setting
  • Timeline management
  • Excel spreadsheets
  • Counterpoint POS

Timeline

Dental Assistant

Cambridge Smiles
01.2012 - 12.2014

Assistant Product Line Manager

Mahoney’s Garden Centers
04.2007 - Current

High School Diploma -

Westford Academy

No Degree - Criminal Justice

Kaplan University