Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Heather Gobler

Gordon

Summary

Dedicated server with cash handling expertise and strong communication skills, committed to enhancing guest experiences and ensuring customer satisfaction. Results-driven professional with experience in guest services and team collaboration. Proven ability to manage dining experiences, resolve inquiries, and maintain high standards of customer satisfaction.

Overview

5
5
years of professional experience

Work History

Daycare Teacher

Northwood
Minong
08.2023 - Current
  • Communicated regularly with parents about children's progress and daily experiences.
  • Supervised children during meal times, playtime, and other activities.
  • Supervised circle time, free play, outside play, and learning and developmental activities.
  • Assisted with toilet training and diaper changing when necessary.
  • Provided guidance on social development issues such as sharing, following directions.

Server

Flat Creek Lodge
Hayward
09.2022 - Current
  • Provided excellent customer service to enhance dining experience.
  • Assisted in taking and processing food and beverage orders.
  • Maintained cleanliness of tables and dining areas throughout shifts.
  • Communicated daily specials and menu items to guests effectively.
  • Handled payment transactions accurately using point-of-sale system.
  • Resolved customer inquiries and concerns promptly and courteously.
  • Supported team members during busy service periods for efficiency.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Production Assembler

Ravin Crossbows
Superior
08.2020 - 03.2021
  • Assembled components according to detailed specifications and production schedules.
  • Operated machinery to ensure efficient production processes and quality standards.
  • Inspected finished products for defects and ensured compliance with quality guidelines.
  • Collaborated with team members to streamline assembly line operations and workflows.
  • Maintained a clean and organized work area to promote safety and efficiency.
  • Followed standard operating procedures to minimize errors during assembly tasks.

Education

High School Diploma -

Hayward High School
Hayward, WI
05-2015

Skills

  • Cash handling expertise
  • Phone etiquette
  • Guest services
  • Assembly and production
  • Organization
  • Positive and professional

References

References available upon request.

Timeline

Daycare Teacher

Northwood
08.2023 - Current

Server

Flat Creek Lodge
09.2022 - Current

Production Assembler

Ravin Crossbows
08.2020 - 03.2021

High School Diploma -

Hayward High School