Heather Godfrey
Riverton
Summary
Dynamic and results-driven professional with extensive experience at Anchorage School District, excelling in team collaboration and production support. Proven track record in enhancing employee productivity and maintaining inventory accuracy. Skilled in effective communication and quality control, consistently achieving operational goals while fostering a positive work environment.
Experienced with coordinating production activities and managing logistics to ensure efficient workflows. Utilizes organizational skills to handle multiple tasks and prioritize effectively. Knowledge of maintaining clear communication channels among team members to support successful project completion.
Overview
28
28
years of professional experience
Work History
Production Assistant
Bethel School District
11.2019 - 12.2023
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Completed wide range of tasks in diverse areas to support operations.
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Boosted overall team morale through proactive problem-solving and open communication practices.
- Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Reduced production errors through close attention to detail and thorough quality control checks.
- Knowledge of Myplate and serving sizes and requirements to meet school meals standards.
- Knowledge of HCCAP and SOP guidelines to ensure safety and consistency in the workplace.
Cafeteria Lead
Matanuska-Susitna Borough School District
03.2018 - 05.2019
- Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
- Prepared food to meet all safety guidelines.
- Portioned food accurately according to offer not serve guidelines.
- Attended regular staff training sessions to enhance employee skillsets in food handling, presentation, and customer service.
- Facilitated smooth transitions during meal changes and providing detailed reports on daily operations, ensuring accurate meal counts.
- Maintained a appropriate inventory to meet meal planning guidelines and report accurate usage of inventory.
- Maintained a cheerful atmosphere to welcome and encourage students to participate in the school breakfast and lunch program.
Cafeteria Manager
Anchorage School District
02.2015 - 03.2018
- Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
- Prepared food to meet all safety guidelines.
- Portioned food accurately according to offer not serve guidelines.
- Attended regular staff training sessions to enhance employee skillsets in food handling, presentation, and customer service.
- Facilitated smooth transitions during meal changes and providing detailed reports on daily operations, ensuring accurate meal counts.
- Maintained a appropriate inventory to meet meal planning guidelines and report accurate usage of inventory.
- Maintained a cheerful atmosphere to welcome and encourage students to participate in the school breakfast and lunch program.
Homemaker
None
04.2007 - 02.2015
Manager
Albertsons Grocery Store
04.1998 - 10.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Dental Assistant
K. Darrell Thomas
03.1996 - 06.1998
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
Education
Dental Assisting -
Coastal Carolina Community College
Jacksonville, NC06-1994
Skills
- Team collaboration
- Meeting deadlines
- Production support
- Inventory monitoring
- Production workflow
- Verbal and written communication
- Work order interpretation
Timeline
Production Assistant
Bethel School District
11.2019 - 12.2023
Cafeteria Lead
Matanuska-Susitna Borough School District
03.2018 - 05.2019
Cafeteria Manager
Anchorage School District
02.2015 - 03.2018
Homemaker
None
04.2007 - 02.2015
Manager
Albertsons Grocery Store
04.1998 - 10.2007
Dental Assistant
K. Darrell Thomas
03.1996 - 06.1998
Dental Assisting -
Coastal Carolina Community College
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