Heather Gollaher
New London,MO
Summary
Dynamic professional with a background in healthcare and manufacturing, skilled in enhancing patient care and operational processes. Expertise in vital signs assessment, effective communication, and maintaining safety standards. Committed to fostering collaborative environments that prioritize patient well-being and efficient production operations.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Certified Nursing Assistant
West View Nursing & Rehabilitation Center
Center, MO
03.2026 - Current
- Assisted residents with daily living activities and personal care needs.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs and reported changes to nursing staff promptly.
- Observed and reported unusual symptoms and changes to charge nurse.
- Documented patient information accurately in electronic health records.
- Trained new staff on best practices for resident care and safety protocols.
Sanitation Lead
Jones Poultry
Hannibal, Missouri
02.2025 - 03.2026
- Coordinated with production teams to minimize disruption during cleaning tasks.
- Maintained accurate records of all cleaning activities in the facility.
- Managed inventory levels of chemicals, cleaners, disinfectants, and other supplies used in the sanitation process.
- Ensured that all cleaning supplies were adequately stocked and available as needed.
- Maintained up-to-date knowledge of applicable laws, regulations, industry standards, trends related to food safety and sanitation.
- Established effective working relationships with suppliers of sanitary products and services.
General Labor Worker
Express Personnel
Columbia, MO
08.2020 - 03.2024
- Provided industry insight to coworkers to assist work completion.
- Assisted distribution of tools, materials and equipment to skilled workers.
- Used organizational skills to meet productivity requirements.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Organized storage areas to maximize movement efficiency and minimize labor.
- Reviewed and followed pick sheets to prepare, pack and scan orders.
- Tagged and stored product inventory in correct areas and locations.
- Accomplished production goals by working with speed and accuracy.
- Assembled finished product for shipment by packing, crating, loading and securing items.
Certified Nursing Assistant
Heathers Home Care Services
Moberly, USA
02.2018 - 07.2020
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Monitored patient vitals, including blood pressure, blood sugar, and heart rate, to ensure ongoing health status.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Facilitated positive interactions with patient families to enhance overall visit experience.
- Maintained cleanliness and organization of patient rooms and nursing stations to support efficient care delivery.
- Completed errands for clients to support their daily living needs and well-being. for clients and transported to appointments to maintain wellness and support daily living needs.
- Planned optimal meals based on established nutritional plans.
Certified Nursing Assistant
Westview Nursing
Center, USA
11.2017 - 06.2018
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Responded to patient alarms and needs-assessment requests, ensuring timely identification of appropriate treatment.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Maintained accurate, timely patient records and communicated updates to healthcare team, facilitating informed decision-making.
- Collaborated with nurses to develop and assess patient care plans, enhancing individualized treatment strategies.
General Laborer
American Staffing Association
Hannibal, USA
04.2016 - 02.2018
- Operated pallet jacks and forklifts to load and unload supplies and materials.
- Operated palletizer machinery to stack finished product on pallets.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Executed bench, machine and hand tool work by shaping, fitting and assembling machine parts from metal stock.
- Inspected finished products for quality and adherence to customer specifications.
- Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
- Identified and reported defective materials to management, enabling timely resolution and maintaining product standards.
Machine Operator
Continental Casting
Monroe City, USA
12.2013 - 06.2015
- Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Established and adjusted feed rates and cutting parameters to meet production demands and support waste reduction initiatives.
- Chosen cutting tools based on material specifications and production requirements. and calculated parameters to optimize component and part manufacturing.
- Identified work-piece defects during quality inspections to ensure product standards. and machine malfunctions, ensuring apparatus reliability and minimizing downtime.
- Adjusted jigs and fastened stops on machine tables for precise material positioning. and stops on machine tables to facilitate positioning of materials.
Machine Operator
Accutherm Refrigeration
Monroe City, USA
02.2010 - 03.2013
- Selected and calibrated cutting tools, determining parameters for precise manufacture of components and parts.
- Executed bench and machine work, shaping, fitting, and assembling machine parts from metal stock to meet specifications.
- Identified work-piece defects and machine malfunctions, performed maintenance to ensure optimal apparatus function.
- Obtained appropriate tooling and fixtures to revise setups on calibrated test strands.
- Connected hoses and rigged equipment for product delivery to specified locations.
- Used bolts, shackles and clamps to connect pulleys and blocks to fixed overhead structures.
MANGER
Wendy's
Hannibal, USA
02.2012 - 02.2013
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Minimized equipment loss and misuse through effective supervision and targeted staff training.
- Trained front of house staff on policies, guest service techniques, and communication skills to enhance overall dining experience.
- Mentored front of house personnel on company policies customer service techniques and professional communication.
- Ensured guest satisfaction by promptly addressing needs and delivering excellent dining experiences.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Updated computer systems with new pricing and daily food specials.
Education
GED -
Hannibal Career And Technical Center
Hannibal, MO05-2006
Skills
- Patient care support
- Patient vitals assessment
- Compassionate patient care
- Patient interaction excellence
- Healthcare regulations knowledge standards
- Effective communication
- Active listening techniques skills
- Team leadership
- Problem-solving skills
- Standard operating procedures knowledge
- Safety expertise
- Quality control practices
- Materials handling
- Loading and unloading
- Inventory control
- Hand tool operation
- Production support
- Multitasking abilities
Certification
Licensed Certified Nurses Assistant, 09/2007
Additional Information
AccuthermGollaher My Name Is Heather, I have Alot of wonderful skills and trades. i have 8 years plus with warehousing, general laborer, i also have 13 years of being certified nurses assistant i have very great people skills, hard worker, dedicated, multitasker, can be one on one or team leader.. i enjoy learning something new and really like to be with a company where we can grow to be one and enjoy all great achievements. to be at company where its something to work your hardest at then be able lay back and rest at retirement.
Timeline
Certified Nursing Assistant
West View Nursing & Rehabilitation Center
03.2026 - Current
Sanitation Lead
Jones Poultry
02.2025 - 03.2026
General Labor Worker
Express Personnel
08.2020 - 03.2024
Certified Nursing Assistant
Heathers Home Care Services
02.2018 - 07.2020
Certified Nursing Assistant
Westview Nursing
11.2017 - 06.2018
General Laborer
American Staffing Association
04.2016 - 02.2018
Machine Operator
Continental Casting
12.2013 - 06.2015
MANGER
Wendy's
02.2012 - 02.2013
Machine Operator
Accutherm Refrigeration
02.2010 - 03.2013
GED -
Hannibal Career And Technical Center