Heather Gonzalez
Kennedale,United States
Summary
Experienced Shipping/Receiving Clerk with five years at Galt Medical, applying for the Shipping/Receiving position at Insight. Proficient in obtaining and processing product orders, organizing stockrooms, scheduling shipments, and managing logistical planning. Demonstrated ability in inventory handling, reporting, and troubleshooting shipping issues, along with experience in operating forklifts and pallet jacks.
Overview
6
6
years of professional experience
Work History
Shipping/receiving clerk
Galt medical
Garland, tx
04.2019 - 08.2024
- Obtain and process product orders, including receiving deliveries, registering them and distributing packages and letters within the company
- Maintain the company stockroom through organizing, cleaning and cataloging items on a regular basis
- Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments
- Package orders, weigh packages, assign labels and organize packages accordingly
- Keep and process reporting of goods shipped and received by preparing regular shipping and receiving reports for managers
- Handle issues arising in shipping or inventory handling while ensuring adherence to environmental management and systems
- Troubleshoot shipping issues and customer complaints that arise and work to solve them
- Place merchandise in a warehouse or storage facility by packaging, lifting items as necessary, operating forklifts and pallet jacks for large goods
- Comparing packing lists to company purchase orders and ensuring that the products in each delivery match the packing list
- Collaborating with the marketing department to develop a schedule for assembling and displaying manufacturer marketing pieces on the sales floor
- Updating the product inventory as products are received and added to the inventory
- Packaging products for return to vendors and filling out any paperwork necessary.
Sales Associate
Lowes Home Improvment
Dallas, TX
12.2018 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School -
Dallas Can Academy
Dallas, TXSkills
- Attention to Detail
- Self-Motivated and Independent
- Shipping and receiving
- Heavy Lifting
- Communication
- Inventory Handling
- Problem Solving
- Pallet Jack Operation
- Forklift Operations
Timeline
Shipping/receiving clerk
Galt medical
04.2019 - 08.2024
Sales Associate
Lowes Home Improvment
12.2018 - 03.2019
High School -
Dallas Can Academy