Summary
Overview
Work History
Skills
Timeline
Generic

Heather Gordon

League City,TX

Summary

Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork, finance and payroll.

Overview

15
15
years of professional experience

Work History

Administrative Assistant/ Lab Technician

Syntech Cedar Port
02.2023 - Current
  • Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification on Datacor ERP.
  • Improved financial accuracy by diligently reviewing and reconciling monthly bank statements/ credit card coding on Datacor ERP.
  • Assist clients/ customers with product questions, completion dates, and or any concerns.
  • Enhanced document retrieval times by maintaining an updated and accurate filing index for employee records, customer products, and billing statements.
  • Keep track of PPE, operations, and lab materials storage room/ order as needed.
  • Input gross materials amounts into SAP for inbounds and outbounds (Grs/ GPIs)
  • Print Shipping and Receiving paperwork/ SDS for inbounds/ outbound.
  • Pass and complete monthly, quarterly, CBT, and SOP training/tests
  • Run PH, Specific Gravity/ Density, viscosity, titrations and multiple other lab tests on Raw Materials and products to generate Certificate of Approval while wearing PPE.

Optician

Optimal Eye Care
08.2014 - 03.2015
  • Politely assisted customers in person and via telephone, Scheduled Appointments.
  • Extensive knowledge in pulling and verifying multiple insurance plans.
  • Described Insurance benefits in detail to customers, ensuring they fully understand there coverage and benefits.
  • Processed daily invoices and billed renewed invoices to clients as kept track of billing via Crystal Office Manager.
  • In charge of Weekly Inventory and Networking.

Office Adminitration

Secured Investments
09.2011 - 08.2013
  • Showed properties to potential buyers and other brokers at open houses and by appointment.
  • Followed up with prospective buyers regarding incentives from the builder and new developments in the surrounding area.
  • Communicated with clients to understand their property needs and preferences.
  • Presented purchase offers to sellers for consideration.
  • Acted as liaison between buyers and sellers to ensure positive experiences for both parties.
  • Developed and maintained a list of properties suited to different needs and budgets.
  • Enhanced client satisfaction by providing efficient notary services and maintaining a high level of professionalism.

Store Manager

Ceci's Bliss Clothing Store
03.2009 - 07.2011
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Conducted weekly walk-throughs with the Owner to discuss interior visual displays, including store window presentation.

Skills

  • Billing and Invoicing/ Payroll
  • Microsoft Office
  • File Maintenance
  • Employee Data Record preparation
  • Human resources records
  • Lab Tests/ Certificate of Approval

Timeline

Administrative Assistant/ Lab Technician

Syntech Cedar Port
02.2023 - Current

Optician

Optimal Eye Care
08.2014 - 03.2015

Office Adminitration

Secured Investments
09.2011 - 08.2013

Store Manager

Ceci's Bliss Clothing Store
03.2009 - 07.2011

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Heather Gordon