Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Heather Gossett

Utica,KY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

27
27
years of professional experience

Work History

Small Business Owner

MVP Events
Utica, KY
03.2018 - Current
  • Managed daily operations of a small retail business.
  • Handled customer inquiries and provided exceptional service.
  • Maintained inventory levels and organized stockroom efficiently.
  • Developed marketing materials for local promotions and events.
  • Established relationships with suppliers for timely product procurement.
  • Set pricing structures according to market analytics and emerging trends.

Office Manager

Total Market Concepts
Owensboro, Kentucky
07.2005 - 09.2017
  • Coordinated office activities and operations to ensure efficiency and compliance.
  • Oversaw office supplies inventory, ensuring timely procurement and organization.
  • Implemented filing systems to enhance document retrieval and information sharing.
  • Developed and maintained positive relationships with clients and vendors.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Supervised staff members, organized schedules and delegated tasks.

Retail Manager

Celebrations Party Store And More
Owensboro, Kentucky
05.1998 - 10.2004
  • Managed daily store operations and ensured efficient staff scheduling.
  • Oversaw inventory management and conducted regular stock audits.
  • Trained and mentored new employees on company policies and procedures.
  • Developed customer service protocols to improve shopper experiences.

Education

High School Diploma -

Mt. Lebanon High School
Pittsburgh, PA
06-1989

Skills

  • Staff supervision
  • Team building
  • Effective communication
  • Reporting and documentation
  • Office administration
  • Conflict resolution
  • Time management

Affiliations

  • I have been a wife, mother of 3 and homemaker in addition to working outside of home for the past 27 years. I believe I have a lot to offer in position of special education teacher assistant.

Timeline

Small Business Owner

MVP Events
03.2018 - Current

Office Manager

Total Market Concepts
07.2005 - 09.2017

Retail Manager

Celebrations Party Store And More
05.1998 - 10.2004

High School Diploma -

Mt. Lebanon High School

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