Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Graff

Wichita,Kansas

Summary

Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.

Overview

10
10
years of professional experience

Work History

Warehouse Picker

Amazon
09.2022 - Current
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.

Cosmetologist

Supercuts
04.2019 - 03.2020
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.

Cosmetology Educator

Marinello School Of Beauty
05.2014 - 05.2015
  • Mentored aspiring salon owners on business management practices specific to the beauty industry.
  • Increased students'' practical skills by providing detailed demonstrations and step-by-step guidance in various techniques.
  • Maintained a well-organized and stimulating classroom environment that encouraged creativity and experimentation.
  • Established strong relationships with local salons and spas for potential job placement opportunities for graduating students.
  • Taught hair care principles for residents, cutting, shampooing, conditioning, setting and styling to showcase industry techniques.
  • Implemented effective classroom management techniques to maintain a focused learning atmosphere for all students.
  • Assessed student progress through regular quizzes, practical exams, and constructive feedback sessions to ensure understanding of course materials.
  • Enhanced student learning by incorporating hands-on activities and real-world examples in cosmetology lessons.
  • Prepared students for state licensing exams through comprehensive review sessions targeting critical test content areas such as safety protocols and legal regulations related to cosmetology practice.
  • Supervised and monitored students' use of tools and equipment.

Education

Business

Hutchinson Community College
Hutchinson, KS

Human Resources Management

Wichita State University
Wichita, KS

Cosmetology

Kansas City Ks Area Technical School
Kansas City, KS
12.2004

Skills

  • Material Handling
  • Warehouse Safety
  • Stock organization
  • Workplace Cleanliness
  • Warehouse Organization
  • Adaptable to change
  • Loading and unloading
  • Paperwork Processing

Timeline

Warehouse Picker

Amazon
09.2022 - Current

Cosmetologist

Supercuts
04.2019 - 03.2020

Cosmetology Educator

Marinello School Of Beauty
05.2014 - 05.2015

Business

Hutchinson Community College

Human Resources Management

Wichita State University

Cosmetology

Kansas City Ks Area Technical School

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Heather Graff