Heather Granados, RN MSN
Frisco,TX
Summary
Dedicated nursing professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Also, a dependable candidate successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Registered Nurse
HCA Healthcare
Plano, TX
10.2020 - Current
- Completed Level III NICU Nurse Internship Program
- Managed care from admission to discharge.
- Collaborated with physicians and care team to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Evaluated interventions and notified physician of changes
- Attended Deliveries
- Assessed, evaluated and cared for infants
- Administered medications and fluids and checked vital signs on critically ill newborns.
- Advocated for patients and their families to help provide the best care and meeting parents' needs
- Communicated with family members to provide information about patient care, treatments and medical options.
- Disease management
- Perform daily reviews, modifications, and implementation of Care Plans.
Waitress, Trainer, Manager
Landry's Inc.
Plano, TX
11.2005 - 04.2020
- Managed 20-40 staff members each shift
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Cross-trained existing employees to maximize team agility and performance.
- Trained new employees in specific job requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Maximized performance by monitoring daily activities and mentoring team members.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Applied customer feedback to develop process improvements and support long-term business needs.
Event Manager
Old Red Museum
Dallas, TX
08.2010 - 01.2011
- Managed event staff and up to 7 vendors
- Attended bridal industry events to promote services and build relationships with prospective vendors.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Generated ideas to enhance and expand current event offerings.
- Coordinated florists, photographers and musicians during for events.
Nursing Assistant
Children's Medical Center
Dallas, TX
06.2009 - 08.2010
- Provided care to 15+ patients and maintained high level of patient satisfaction.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurses informed of changes.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to nursing staff.
- Collaborated with care team on daily activities and plan of care for patients.
- Implemented infection control through use of proper PPE, cleaning of equipment per policy proper cleaning products to reduce instances of infection.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Education
Master of Science - Nursing Education
University of Texas At Tyler
Tyler, TX05.2020
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX05.2017
Skills
- Proficient with several computer programs
- Patient assessments along with planning, reviewing and implementing patient care plans
- Caring, compassionate, and strong advocate for patients and their families
- Strong background in customer relations
- Prioritizing and delegating
- Strong communication skills and collaboration with care team
- Providing clear and concise patient education
- Patient safety awareness
- Care summaries
- Analyzing documentation
- Verbal And Written Communication
- Disease Management
- Critical Care
- Clinical Experience
- Intensive Care
Certifications & Licenses
- Texas Board of Nursing RN License number 925664
- BLS Certification
- NRP Certification
- STABLE Certification
Certification
- BLS Certification
- NRP Certification
- STABLE Certificaiton
Volunteer
I volunteer with various animal rescue groups through fostering homeless animals, transporting animals, and helping secure donation and foster homes. I also care for injured animals while securing the proper animal rescue group. I also volunteer with Girl Scouts of the USA and Scouts BSA.
Timeline
Registered Nurse
HCA Healthcare
10.2020 - Current
Event Manager
Old Red Museum
08.2010 - 01.2011
Nursing Assistant
Children's Medical Center
06.2009 - 08.2010
Waitress, Trainer, Manager
Landry's Inc.
11.2005 - 04.2020
Master of Science - Nursing Education
University of Texas At Tyler
Bachelor of Science - Nursing
The University of Texas At Arlington