Heather Greene
Elizabethton,TN
Summary
Accomplished nursing professional with a proven track record at James H. Quillen VA Medical Center, showcasing exceptional skills in communication and patient care management. Demonstrated adaptability and empathy, significantly contributing to departmental accreditation and enhancing patient education and comfort. Excelled in interdisciplinary teamwork, ensuring comprehensive care and reducing readmissions. Willingness to take on added responsibilities to meet team goals. Organized and dependable professional successful at managing multiple priorities with a positive attitude.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Nurse
James H. Quillen VA Medical Center
2011.01 - Current
- Monitored patient condition and updates team members on changes in stability or acuity.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Managed caseload of up to five patients each shift, simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Performed nursing assessments and developed patient-specific treatment plans to deliver comprehensive care.
- Provided patient-centered discharge planning and education to reduce complications and readmissions.
- Provided inpatient care to diverse population of adult medical and surgical patients, to include end-of-life care while maintaining dignity, comfort, and support.
- Monitored patients before, during and after surgical operations to evaluate patient care.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Licensed Practical Nurse
Pine Ridge Care Center
2010.11 - 2011.01
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Obtained patient vital signs and input/output measurements from inpatients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Promoted patient independence by teaching self-care skills and explaining conditions and medications.
- Managed daily staff assignments to guarantee patient care was managed and adequately provided.
- Maintained and promoted autonomy and rights of patients to provide protection and enforce dignity and respect.
- Established cordial relationships with medical personnel and staff to promote teamwork and maintain positive attitude.
- Collaborated with interdisciplinary teams to establish proper patient care and provide education to patients and family members.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Assisted in coordinating transfers, discharges and admissions to establish smooth transition of patients.
- Documented patient care plans and progress to enable tracking history and maintain updated records.
- Educated patients to provide information on health promotion and disease prevention.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Administered medications and injections to patients.
- Responded to patient requests with appropriate clinical and personal assistance.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Took samples to complete diagnostic and routine assessment tests.
- Delivered emotional support to patients and families during challenging times.
Licensed Practical Nurse
Johnson County Home Health
2009.08 - 2010.10
- Used aseptic techniques to provide sterilized wound care and dressing applications, as well as wound vac maintenance.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Preparation and administration of medications via oral, subcutaneous, intradermal, and intramuscular route. Performed urinary catheterizations, and obtained blood via venipuncture.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Cared for wounds, provided treatments, and assisted with procedures.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Educated patients and caregivers chronic disease self-management and wound management.
- Delivered updates in patient status to physicians, recording changes in medical records.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
- Reviewed patient history to verify conditions and current medications.
Education
Master of Science - Nursing
East Tennessee State University
Johnson City, TN05.2024
Bachelor of Science - Nursing
Milligan University
Milligan College05.2016
Licensed Practical Nurse -
Tennessee College of Applied Technology - Elizabethton
Elizabethton, TN04.2009
Skills
- Direct Nursing Experience
- Communication
- Empathy
- Teamwork
- Patience
- Compassion
- Attention to Detail
- Adaptability
Certification
- ACLS - Advanced Cardiac Life Support
Timeline
Registered Nurse
James H. Quillen VA Medical Center
2011.01 - Current
Licensed Practical Nurse
Pine Ridge Care Center
2010.11 - 2011.01
Licensed Practical Nurse
Johnson County Home Health
2009.08 - 2010.10
Master of Science - Nursing
East Tennessee State University
Bachelor of Science - Nursing
Milligan University
Licensed Practical Nurse -
Tennessee College of Applied Technology - Elizabethton
- ACLS - Advanced Cardiac Life Support
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