Heather Greer
Winston-Salem,NC
Summary
Dedicated healthcare professional with extensive experience at Wake Forest Baptist Health High Point Medical Center. Proven ability in medication administration and vital signs monitoring, while demonstrating strong time management and adaptability. Successfully collaborated with multidisciplinary teams to enhance patient care and ensure safety, fostering a supportive environment for both patients and staff.
Overview
15
15
years of professional experience
1
1
Certification
Work History
CNA
Wake Forest Baptist Health High Point Medical Center
10.2024 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Maintained cleanliness and organization of patient areas to promote a hygienic environment.
- Supported nursing staff by monitoring patient vital signs and reporting changes promptly.
- Collaborated with team members to implement care plans tailored to individual patient needs.
- Collaborated with team members to adapt strategies based on individual client needs.
- Maintained accurate records of client interactions and behavioral observations.
- Participated in training sessions to enhance skills in applied behavior analysis methodologies.
- Provided support during therapy sessions, ensuring a safe and structured environment for clients.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Mental Health Technician
Broughton Hospital
08.2022 - 10.2024
- Monitored patient behavior and mental health status to ensure safety and well-being.
- Assisted in implementing treatment plans under the supervision of healthcare professionals.
- Documented patient observations and reported changes to nursing staff promptly.
- Maintained a clean and organized environment to support therapeutic activities.
- Engaged patients in recreational activities to promote socialization and emotional expression.
- Supported crisis intervention efforts by employing de-escalation techniques effectively.
- Educated patients on coping strategies and wellness practices during group sessions.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Certified Medication Aide
Mcdowell House LLC - Engage PEO
02.2021 - 12.2022
- Administered medications accurately and timely to patients as per prescribed guidelines.
- Monitored patient responses to medications, reporting any adverse reactions promptly.
- Assisted nursing staff in maintaining accurate medication administration records and documentation.
- Educated patients on medication usage, potential side effects, and adherence strategies.
- Collaborated with healthcare team to develop individualized care plans for patients.
- Ensured compliance with safety protocols and infection control measures during medication administration.
- Trained new staff on medication administration procedures and best practices.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Reduced medication errors by maintaining accurate documentation of administered medications.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Resident Care Coordinator
Burke Long Term Care
08.2010 - 02.2021
- Coordinated resident care plans, ensuring individualized support and timely interventions.
- Facilitated communication between residents, families, and healthcare providers to enhance service delivery.
- Managed scheduling of staff to optimize resource allocation and meet resident needs efficiently.
- Developed training materials for new staff, fostering adherence to best practices in resident care.
- Monitored care documentation processes, ensuring accuracy and completeness for regulatory compliance purposes.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Hired and trained new staff members on facility policies, patient care and medicine distribution.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
- Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
- Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
- Created staff and care schedules for meals, events, bathing, medication distribution and visiting hours.
- Developed strong relationships with local healthcare providers, enhancing access to specialized services for residents as needed.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Education
No Degree - CNA
Caldwell Community College And Technical Institute
Hudson, NC04-2022
Skills
- Time management
- Direct patient support
- Vital signs monitoring
- Bathing assistance
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Patient transfers
- Clinical documentation
- Medication administration
- Wound care
- Flexibility and adaptability
- Toileting assistance
- Infection control practices
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medication Aide
Timeline
CNA
Wake Forest Baptist Health High Point Medical Center
10.2024 - Current
Mental Health Technician
Broughton Hospital
08.2022 - 10.2024
Certified Medication Aide
Mcdowell House LLC - Engage PEO
02.2021 - 12.2022
Resident Care Coordinator
Burke Long Term Care
08.2010 - 02.2021
No Degree - CNA
Caldwell Community College And Technical Institute
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