Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
ed

Heather Gurley

Medical Technologist
Florence,AL

Summary

Accomplished Laboratory Director proficient in personnel and project management, financial planning and regulatory compliance demonstrated across eight years of hospital laboratory leadership. I have 26 total years of laboratory experience including phlebotomy, lab generalist in all lab departments, LIS coordinator, new employee trainer,lab supervisor, and most recently lab manager. My passion is providing quality lab results, every time. I work the bench on a regular basis and love performing lab testing, utilizing my extensive lab knowledge, and interacting with staff and patients. Another aspect of my job that I love is pouring into technicians and phlebotomists to enable them to provide quality results.

Overview

26
26
years of professional experience

Work History

Laboratory Director

Wayne Medical Center
09.2016 - 05.2024
  • MAINTAINED CLINICAL LAB FOR INSPECTION READINESS FOR CAP, STATE OF TENNESSEE, AND JC AT ALL TIMES. SUCCESSFULLY ACHIEVED ACCREDITATIONS SINCE 2016.
  • FINANCIALLY PLANNED FOR BUDGET APPROVAL ANNUALLY, EXPLAIN VARIANCES AND PROVIDED RESOLUTIONS FOR THE LAB BUDGET AVERAGING $7,000,000 REVENUE ANNUALLY
  • PREPARE, REVIEW, AND REVIEW LAB POLICIES AND PROCEDURES.
  • HIRED EMPLOYEES, SUPERVISE EMPLOYEES FOR ACCOUNTABILITY AND DISCIPLINARY ACTIONS, INCLUDING JOB EVALUATIONS AND TERMINATION
  • PREPARED SCHEDULES INCLUDING PTO, FMLA, LEAVE OF ABSCENSES AND ALSO COMPLETING PAYROLL FOR 15 EMPLOYEES
  • INVENTORY MANAGEMENT INCLUDING REQUESTING PO, PLACING WEEKLY ORDERS, APPROVING INVOICES FOR PAYMENT THROUGH INFOR, PLACING MULTIPLE STANDING ORDERS, AND REQUESTING CAPITAL PURCHASES
  • MAINTAIN PROFESSIONAL RELATIONSHIPS WITH FELLOW MANAGERS, VENDORS, AFFILIATES, AND STAFF
  • OPERATE ALL LAB INSTRUMENTATION, PERFORM PHLEBOTOMY, CLERICAL DUTIES INCLUDING ORDERING AND PROCESSING LAB ORDERS IN CERNER MILLENIUM AND MEDITECH.
  • GENERATE PERFORMANCE IMPROVEMENT MEASURES, ATTEND QUALITY/SAFETY MEETINGS, AND REPORT MONTHLY LAB QUALITY MEASURES.
  • REVIEW AND APPROVE ALL QUALITY CONTROL, CALIBRATION VERIFICATION, METHOD CORRELATIONS AND REVIEW ALL DAILY LAB RESULTS INCLUDING CRITICAL LABS AND PROPER DOCUMENTATION.
  • PROBLEM SOLVED DAILY ALONGSIDE OTHER MANAGERS, STAFF AND VENDORS.

MT/LIS COORDINATOR

Helen Keller Hospital
12.2008 - 09.2016
  • Followed laboratory protocols for specimen processing, analysis and results reporting.
  • Operated, calibrated and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
  • Analyzed laboratory findings to check accuracy of results.
  • Conducted chemical analysis of body fluids to determine presence of normal and abnormal components.
  • Trained and oriented new medical technologists to perform and interpret tests.
  • Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs.
  • Performed phlebotomy on all ages
  • Filled role as Lab Information Systems Coordinator. Managed QC, Calibrations, and built lab tests in LIS.

MLT

Helen Keller Hospital
08.2002 - 12.2008
  • Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
  • Utilized expertise in microbiology, chemistry, hematology, immunology, and Blood Bank to help with diagnosis of medical issues.
  • Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
  • Provided quality results in a very busy hospital laboratory environment alongside 2 other technicians.
  • Empowered trainees to excel in their MLT careers by instilling a strong foundation of technical skills, ethical practices, and critical thinking abilities through comprehensive training programs.
  • Improved trainee retention rates through engaging training sessions, focused on practical applications of MLT techniques.
  • Boosted trainee confidence and competence with tailored coaching sessions addressing individual learning needs.
  • Conducted wide range of laboratory tests and recorded results.
  • Analyzed and interpreted data, accurately identifying and reporting laboratory results.

MLT

DCH Regional Medical Center
08.2002 - 08.2004
  • Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
  • Utilized expertise in hematology, coagulation, and urines to help with diagnosis of medical issues.
  • Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.

Phlebotomist

Helen Keller Hospital
01.1998 - 08.2002
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Reviewed patient records for accuracy and completeness.
  • Conducted venipuncture and other CT procedures.
  • Organized daily work based on collection priority.
  • Monitored patients for reactions and verified sample quality.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
  • Performed bedside tests like bleeding time tests and entered results into patient charts.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.

Education

Associate of Science -

NORTHWEST SHOALS COMMUNITY COLLEGE
MUSCLE SHOALS, AL
05.2017

Bachelor of Science - Medical Laboratory Technology

Auburn University
Auburn, AL
12.2008

Associate of Applied Science - Medical Laboratory Technology

Northeast Mississippi Community College
Booneville, MS
08.2002

High School Diploma -

CENTRAL HIGH SCHOOL
FLORENCE, AL
05.1993

Skills

  • Documentation skills
  • Report writing abilities
  • Scientific Writing
  • Department coordination
  • Laboratory Management
  • Instrumentation Knowledge
  • Budget Administration
  • Cerner/Meditech proficiency
  • Procedure assessments
  • Teamwork and Collaboration
  • Problem-Solving
  • Instrumentation Implementation and Validation
  • Client relations skills
  • Project monitoring
  • Decision-Making
  • Relationship Building
  • Self Motivation
  • Policy Development
  • Database Management
  • Presentation Skills
  • Policy Implementation
  • Staff Training
  • Quality Control
  • Data Collection

Additional Information

POSSESS STATE OF TENNESSEE LABORATORY SUPERVISOR LICENSURE


Timeline

Laboratory Director

Wayne Medical Center
09.2016 - 05.2024

MT/LIS COORDINATOR

Helen Keller Hospital
12.2008 - 09.2016

MLT

Helen Keller Hospital
08.2002 - 12.2008

MLT

DCH Regional Medical Center
08.2002 - 08.2004

Phlebotomist

Helen Keller Hospital
01.1998 - 08.2002

Associate of Science -

NORTHWEST SHOALS COMMUNITY COLLEGE

Bachelor of Science - Medical Laboratory Technology

Auburn University

Associate of Applied Science - Medical Laboratory Technology

Northeast Mississippi Community College

High School Diploma -

CENTRAL HIGH SCHOOL

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Heather GurleyMedical Technologist