Heather Gustum
Temple,TX
Summary
Confident leader dedicated to process and procedure. Exceeds expectations for staff performance, consistently enforces rules and seeks opportunities for team improvement. Offers high integrity, attention to detail and excellent decision-making abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Correctional Corporal
Milam County Sheriffs Office
Cameron, TX
04.2018 - Current
- Participated in team meetings discussing topics such as training opportunities or policy changes.
- Documented all necessary information related to day-to-day operations for record keeping purposes.
- Interacted with families of inmates providing support during visits or phone calls.
- Provided assistance to other law enforcement agencies when requested.
- Responded quickly and effectively to emergency situations in a professional manner.
Correctional Sergeant
Milam County Sheriffs Office
Cameron, TX
08.2012 - 11.2015
- Supervised subordinate officers in their daily duties.
- Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
- Ensured compliance with departmental policies, regulations and procedures.
- Conducted random searches for contraband items such as weapons or drugs.
- Assisted in training new correctional officers on proper security protocols and procedures.
Education
High School Diploma -
Georgetown High School
Georgetown, TX06-2007
Skills
- De-Escalation Techniques
- Security Procedures
- Policy Enforcement
- Crisis Management
- Administration
- Records Maintenance
- Emergency Response
- Work Station Organization
Timeline
Correctional Corporal
Milam County Sheriffs Office
04.2018 - Current
Correctional Sergeant
Milam County Sheriffs Office
08.2012 - 11.2015
High School Diploma -
Georgetown High School
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