Heather Haidl
Highland,California
Summary
Results, driven sales professional with proven ability to build relationships, communicate effectively, and deliver excellent customer experiences. Skilled at engaging diverse groups, guiding individuals toward goals, and fostering teamwork through years of instructional assistant experience in elementary education and extensive volunteer leadership with youth sports programs. Over eight years of volunteer involvement with Citrus Valley Football and Volleyball, along with consistent classroom support, highlighting strengths in organization, adaptability, and collaboration. Brings a strong work ethic, people-first mindset, and a track record of driving engagement and results in both sales and community settings.
Overview
2026
2026
years of professional experience
Work History
Sales Manager
Alatoa Landscape Design
09.2018 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Administrative Assistant
Charity Funding Services
2001 - 2008
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Instructional Assistant
Rialto Unified School District
2000 - 2001
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
Lead Instructor
Gingerbread House Preschool
1999 - 2001
- Developed positive relationships with students built on trust and respect, encouraging open communication and mutual support within the class community.
- Incorporated real-world examples into lessons, connecting abstract concepts to students'' everyday lives.
- Participated in professional development workshops to stay current on educational trends and best practices, applying new knowledge to enhance teaching methods.
- Reviewed class and student records to identify improvement opportunities.
Education
Bachelor of Arts - Liberal Studies
CSUSB
San Bernardino, CASkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
Timeline
Sales Manager
Alatoa Landscape Design
09.2018 - Current
Administrative Assistant
Charity Funding Services
2001 - 2008
Instructional Assistant
Rialto Unified School District
2000 - 2001
Lead Instructor
Gingerbread House Preschool
1999 - 2001
Bachelor of Arts - Liberal Studies
CSUSB
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