Summary
Overview
Work History
Education
Certification
Timeline
Generic

Heather Hardy

Oxford,ME

Summary

Detail-oriented Laboratory Assistant brings [Number]-year record of success in systematically supporting laboratory operations. Collaborative team player proficient in laboratory policies and procedures. Committed to completing work with well-coordinated, systematic approach. Competent Laboratory Assistant well-versed in equipment calibration, specimen preparation and sample testing. Forward-thinking and hardworking team player with extensive experience working in labs and performing thorough research. Familiar with automated lab equipment laboratory information systems.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lab Assistant

Ochsner Health Center
Hammond, LA
09.2020 - 01.2024
  • Assisted researchers with designing protocols for experiments.
  • Prepared specimens for analysis by conducting sample processing and extraction techniques.
  • Developed exemplary rapport with personnel and stakeholders by demonstrating compassion and scientific expertise.
  • Oriented new technicians to proper operation and function of automated interpretation machine.
  • Reviewed literature related to research projects conducted in the lab.
  • Interpreted test results and determined need for retesting.
  • Oversaw lab equipment stock and placed orders to expand inventory.
  • Analyzed experimental results and determined whether results fit within standard procedures.
  • Produced and submitted laboratory documents and reports per compliance requirements.
  • Designed assays, scheduled and coordinated laboratory work and executed research tasks.
  • Sanitized workstations and instruments to avoid cross-contamination.
  • Referred quality control data to Clinical Laboratory Scientist Coordinator.
  • Organized lab test solutions, compounds and reagents.
  • Analyzed experimental data using statistical software programs such as SPSS or SAS.
  • Supplied quality control data for regulatory submissions to support corrective actions.
  • Maintained inventory and equipment and placed orders for laboratory supplies.
  • Attended lab meetings to participate in research discussions.
  • Cleaned and prepared lab equipment for solutions, specimens and samples.
  • Enhanced senior staff productivity by managing various support-related tasks.
  • Prepared lab for daily operations by stocking materials and equipment.
  • Used time management and adaptability skills to prioritize and run multiple tests.
  • Developed new methods for testing samples using established standards of practice.
  • Prepared specimens and forms for transport to outside laboratories.
  • Expertly procured and processed specimens for laboratory staff.
  • Recorded data from experiments into a computer database system.
  • Ensured compliance with all safety regulations when performing experiments.

Phlebotomist

North Oaks Medical Center
Hammond, LA
08.2018 - 09.2020
  • Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Processed samples accurately and efficiently.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Identified patients using proper procedures prior to specimen collection.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Input medical and insurance information into database for inclusion in patient records.
  • Reported any abnormal results or trends to supervisor or laboratory manager.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Conducted research related to new methods of sample collection or processing.
  • Transported specimens following established protocol for temperature and light.
  • Mentored newly hired medical personnel in phlebotomy techniques and protocols.
  • Interacted with patients to gather and record data prior to blood draws.
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
  • Processed client payments and collected appropriate billing information.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Followed all safety protocols when handling hazardous materials.
  • Educated patients on proper blood draw techniques.
  • Provided excellent customer service while interacting with patients.
  • Prepared and packaged specimens for courier transport.
  • Calibrated equipment according to manufacturer specifications.
  • Compiled and submitted data for demographic research.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Maintained accurate records of collected specimens and test results.
  • Flushed intravenous lines with saline to prevent blockages.
  • Collected specimen samples and transported to laboratory for processing.

Patient Care Technician

Lakeview Medical Center
Covington, LA
04.2016 - 07.2018
  • Ensured that all medical equipment was properly maintained and sterilized.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Organized supplies in order to maintain adequate stock levels throughout shift.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Responded to bell or light signal calls to assist patients with needs.
  • Kept instruments and equipment clean and sanitized.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
  • Notified senior staff of patient emergencies to optimize outcomes.

Education

High School Diploma -

Ponchatoula High School
Ponchatoula, LA
05-2007

Some College (No Degree) - Patient Care Tech

Northshore Technical Community College
Hammond, LA

Certification

  • CLA

Timeline

Lab Assistant

Ochsner Health Center
09.2020 - 01.2024

Phlebotomist

North Oaks Medical Center
08.2018 - 09.2020

Patient Care Technician

Lakeview Medical Center
04.2016 - 07.2018

High School Diploma -

Ponchatoula High School

Some College (No Degree) - Patient Care Tech

Northshore Technical Community College
  • CLA

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Heather Hardy