Heather Stewart
Sequim,WA
Summary
A proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. An experienced nursing professional providing quality care to patients in variety of medical settings. Driven to deliver excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Seeking a challenging position so I can utilize my skills to provide exceptional care and contribute to the success of the healthcare team
Overview
6
6
years of professional experience
Work History
Daycare Director
Cornerstone Kids
01.2023 - 08.2023
- Enhanced children''s emotional and social development by implementing age-appropriate programs and activities.
- Increased parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Streamlined daycare operations through effective scheduling, staff management, and budget control.
- Ensured safety of children by enforcing strict health and safety guidelines in compliance with state regulations.
- Developed strong relationships with families, fostering a sense of community within the daycare center.
- Mentored and trained staff members to provide consistent high-quality care for all children.
- Maintained a clean, organized, and welcoming environment for children to feel comfortable exploring their surroundings.
- Implemented continuous improvement initiatives based on feedback from parents, staff members, licensing agencies, or external consultants.
- Managed the enrollment process for new families, ensuring that all necessary documentation was collected and properly maintained.
- Reviewed and updated emergency preparedness procedures regularly to maintain a safe environment for children and staff members.
Dialysis Technician
DCI
06.2021 - 11.2022
- Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
- Reduced infection rates by maintaining strict aseptic techniques during all procedures.
- Collaborated with interdisciplinary team members for comprehensive patient care, adjusting treatment plans as needed.
- Increased patient satisfaction by providing compassionate support and addressing concerns throughout the dialysis process.
- Enhanced workflow efficiency with thorough machine maintenance, troubleshooting issues promptly to minimize downtime.
- Safeguarded patients through vigilant observation for any adverse reactions or complications, taking swift corrective action when necessary.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Contributed to staff development by sharing expertise in dialysis processes during team meetings and training sessions.
- Assisted physicians in evaluating patients'' dialysis needs, effectively communicating pertinent information regarding treatment progress.
- Streamlined appointment scheduling with effective coordination among team members to maximize clinic productivity.
- Supported seamless transitions between shifts by thoroughly updating incoming technicians on patient status and ongoing treatment requirements.
- Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
- Facilitated strong communication channels between patients, families, and healthcare providers for optimal collaborative care efforts.
CNA
Billings Clinic Hospital
09.2017 - 05.2021
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
Some College (No Degree) - Behavioral Sciences
Grand Canyon University
Phoenix, AZHigh School Diploma -
Kingman High School
Kingman, AZ05.2013
Skills
- Complex Problem-Solving
- Basic Life Support
- Multitasking Abilities
- Attention to Detail
- Active Listening
- Organizational Skills
- Medical Terminology
- Conflict Resolution
- Teamwork and Collaboration
- Vital Signs Monitoring
- Infection Control
- Problem Solving
- Professionalism
- Time Management
- Patient Transfers
- Direct Patient Care
- Conducting Intakes
- Electronic Charting
- Biohazardous Waste Disposal
- Specimen Handling
- Safety Monitoring
- Blood Sample Collection
- Aseptic Techniques
- Family Education
- Effective Communication
- Critical Thinking
- Strong Work Ethic
Timeline
Daycare Director
Cornerstone Kids
01.2023 - 08.2023
Dialysis Technician
DCI
06.2021 - 11.2022
CNA
Billings Clinic Hospital
09.2017 - 05.2021
Some College (No Degree) - Behavioral Sciences
Grand Canyon University
High School Diploma -
Kingman High School
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