Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Heather Hartsock

Havre,MT

Summary

Dynamic individual with hands-on experience in Cat Scan for over 25 years; talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset.


Committed to making meaningful contributions and advancing organizational goals.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

22
22
years of professional experience

Work History

Lead CT Technologist

Northern Montana Hospital
06.2023 - Current

* Optimized patient positioning and utilized complex techniques to ultimately deliver the highest-possible quality imagery for patient diagnosis.

  • Developed customized protocols for specific clinical indications, optimizing image quality while minimizing radiation exposure.
  • Optimized workflow by introducing innovative techniques for equipment maintenance and calibration.
  • Integrated patient feedback into operational improvements, resulting in enhanced satisfaction rates among patients receiving CT scans.
  • Increased department efficiency by implementing a new scheduling system for appointments.
  • Spearheaded cross-departmental collaborations for complex cases requiring multidisciplinary input from various healthcare professionals.
  • Contributed to cost savings efforts by identifying opportunities for resource optimization in daily operations.
  • Participated in quality assurance initiatives, regularly reviewing images to identify areas for improvement or potential issues.
  • Collaborated with radiologists, ensuring accurate diagnoses through clear communication and timely reporting of results.
  • Established a high standard of care by consistently adhering to safety protocols and guidelines.
  • Assisted in the implementation of new CT equipment, providing training to staff on proper usage and techniques.
  • Facilitated smooth transitions during staff turnover periods, maintaining high levels of productivity without compromising service quality.
  • Improved patient outcomes through accurate diagnosis, utilizing advanced imaging technology skills.
  • Mentored junior technologists, promoting professional development and expertise in the field of CT imaging.
  • Promoted teamwork within the department, fostering an environment conducive to collaboration and growth.
  • Enhanced patient experience by streamlining CT scanning processes and reducing wait times.
  • Performed high quality radiologic, CT and fluoroscopy exams on incoming patients.
  • Monitored patient's well-being during exams and recognized discomfort or medical problems and took appropriate action.
  • Responded to physician questions and needs regarding patients.
  • Assisted radiologists with image-guided body biopsies and thyroid biopsies.
  • Performed radiographic imaging procedures according to established protocols.
  • Evaluated images for technical quality and accuracy.
  • Prepared and positioned patients for imaging procedures.
  • Participated in continuing education programs related to radiology.
  • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
  • Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
  • Prepared and mixed contrast agents for enhanced imaging.
  • Administered various doses of radiation to obtain desired images.
  • Repaired and troubleshot radiologic equipment.

Director of Diagnostic Imaging, Staff Technologist

Northern Montana Hospital,
01.2016 - 06.2023
  • Maintained awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes and financing options
  • Administered fiscal operations, including accounting, planning budgets, authorizing expenditures and establishing rates for services
  • Established work schedules and assignments for staff, according to workload, space and equipment availability
  • Developed and implemented organizational policies and procedures for the facility and medical unit
  • Managed change in integrated health care delivery systems, such as work restructuring, technological innovations and shifts in focus of care.

CONTRACT RADIOLOGIC TECHNICIAN

Fort Belknap IHS
09.2022 - Current
  • Perform Diagnostic Radiology Procedures

Lead CT Technologist

Frances Mahon Deaconess Hospital
05.2002 - 12.2015

Optimized patient positioning and utilized complex techniques to ultimately deliver the highest-possible quality imagery for patient diagnosis.

  • Developed customized protocols for specific clinical indications, optimizing image quality while minimizing radiation exposure.
  • Optimized workflow by introducing innovative techniques for equipment maintenance and calibration.
  • Integrated patient feedback into operational improvements, resulting in enhanced satisfaction rates among patients receiving CT scans.
  • Increased department efficiency by implementing a new scheduling system for appointments.
  • Spearheaded cross-departmental collaborations for complex cases requiring multidisciplinary input from various healthcare professionals.
  • Contributed to cost savings efforts by identifying opportunities for resource optimization in daily operations.
  • Participated in quality assurance initiatives, regularly reviewing images to identify areas for improvement or potential issues.
  • Collaborated with radiologists, ensuring accurate diagnoses through clear communication and timely reporting of results.
  • Established a high standard of care by consistently adhering to safety protocols and guidelines.
  • Championed continuous learning among staff members by organizing educational workshops and seminars focused on latest advancements in CT technology.
  • Assisted in the implementation of new CT equipment, providing training to staff on proper usage and techniques.
  • Facilitated smooth transitions during staff turnover periods, maintaining high levels of productivity without compromising service quality.
  • Improved patient outcomes through accurate diagnosis, utilizing advanced imaging technology skills.
  • Mentored junior technologists, promoting professional development and expertise in the field of CT imaging.
  • Promoted teamwork within the department, fostering an environment conducive to collaboration and growth.
  • Enhanced patient experience by streamlining CT scanning processes and reducing wait times.
  • Ensured regulatory compliance by staying current with industry standards and updating policies accordingly.
  • Contributed to hospital''s reputation for excellence in radiology services by consistently delivering accurate and timely diagnostic results.
  • Performed high quality radiologic, CT and fluoroscopy exams on incoming patients.
  • Monitored patient's well-being during exams and recognized discomfort or medical problems and took appropriate action.
  • Responded to physician questions and needs regarding patients.
  • Assisted radiologists with image-guided body biopsies and thyroid biopsies.
  • Performed radiographic imaging procedures according to established protocols.
  • Evaluated images for technical quality and accuracy.
  • Prepared and positioned patients for imaging procedures.
  • Explained imaging procedures to patients, offering comfort and assistance.
  • Assisted radiologist in performing special imaging procedures.
  • Coordinated with other healthcare personnel to deliver quality patient care.
  • Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
  • Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
  • Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
  • Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
  • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.

Education

Bachelor of Science - Radiology

Weber State University
Ogden, UT
05.1997

No Degree - Ultrasound

Institute of Diagnostic Imaging
Raleigh, North Carolina
08.2002

Skills

    Patient Care

    Advanced Anatomy

    Cat Scan Machinery

    Image Accuracy

    Empathy and Communication

    Leadership Skills

    Hardworking

    Staff Training and Development

    Cross-Sectional Anatomy

    3D Post-Processing

    Interventional CT Procedures

    CT Protocol Optimization

    Pediatric Imaging Expertise

    Advanced CT Techniques

    PACS System Management

Personal Information

Title: X-Ray - 1997, Mammography - 1997, Computed Tomography (CT) - 1997, Ultrasound ARDMS - 2002

Timeline

Lead CT Technologist

Northern Montana Hospital
06.2023 - Current

CONTRACT RADIOLOGIC TECHNICIAN

Fort Belknap IHS
09.2022 - Current

Director of Diagnostic Imaging, Staff Technologist

Northern Montana Hospital,
01.2016 - 06.2023

Lead CT Technologist

Frances Mahon Deaconess Hospital
05.2002 - 12.2015

Bachelor of Science - Radiology

Weber State University

No Degree - Ultrasound

Institute of Diagnostic Imaging
Heather Hartsock