Heather Harville
Thorn Hill,TN
Summary
Registered Nurse with over 15 years medical practice experience in a primary care medical office as well as Home Health.
Hardworking with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
RN
CurrentCherokee Health Systems
12.2006 - 02.2022
- Effective counseling in health maintenance and disease management
- Performed lab tests and communicated results
- Liaison between patients and physicians to ensure patient comprehension of treatment plans
- Authorized drug refills and provided detailed prescription information to pharmacies
- Performed monthly inventory and maintained office and medical supply counts
- Telephone triage
- Perform EKG, ear lavage, suture removal, and wound care
- Schedule referrals to specialist and diagnostic testing referrals
- Obtained authorizations for advanced radiology services (CT, MRI)
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
RN
Lakeway Regional Hospital
06.2006 - 12.2006
- Chronic patient care in med-surg unit, adeptly handling all aspects of treatment from medication to wound care
- Managed care for post-operative patients through discharge
- Instructed patients and family members on proper discharge care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Monitored patient reactions to drugs and carefully documented findings.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
RN Case Manager
Amedisys Home Health
02.2022 - Current
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Responded promptly and professionally to patient questions and concerns.
- Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
- Liaised with physicians regarding patient needs, performance and changes.
- Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
- Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
- Actively engaged in on-call rotations to deliver continuous quality care to patients.
- Administered medications and treatments as prescribed by physicians.
- Authored clinical notes and updates to be reviewed by patient's primary physician.
- Worked with suppliers and vendors on provision of medical equipment, items and services.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
Education
Bachelor of Science - Nursing
King College
2014
Associate of Science - Nursing
Lincoln Memorial University
2006
Skills
- Venipuncture/blood draw expert
- Electronic Health Record expert
- Diabetes and nutrition educator
- Patient counseling professional
- Case Management
- Excellent telephone skills
- Patient/family focused
- Patient Centered Medical Home
- UDS measures
- Prior Authorization
- Monitoring Vital Signs
- Clear Patient Communication
- Diet and Nutrition
- Medical Supply Management
- Compassionate and Caring
- Specialized Healthcare Referrals
- Patient and Family Advocacy
- Community Program Referrals
Timeline
RN Case Manager
Amedisys Home Health
02.2022 - Current
RN
CurrentCherokee Health Systems
12.2006 - 02.2022
RN
Lakeway Regional Hospital
06.2006 - 12.2006
Bachelor of Science - Nursing
King College
Associate of Science - Nursing
Lincoln Memorial University
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