Summary
Overview
Work History
Education
Skills
Certification
Timeline
RegisteredNurse

Heather Hastings

Amelia Court House

Summary

Dynamic and detail-oriented professional with experience at HCA, excelling in supplier relationship development and client support. Proven ability to enhance patient care through effective communication and logistics management. Strong understanding of medical terminology and HIPAA compliance, consistently improving operational efficiency and patient satisfaction in fast-paced environments.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Purchasing Assistant

HCA/ HealthTrust Workforce Solutions
06.2024 - Current
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Maintained accurate records of purchases, pricing, and documentation for audit purposes.
  • Established and managed supplier and vendor relationships.
  • Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.

Medical Assistant

Capitol Pediatrics
07.2022 - 07.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Medical Assistant/Receptionist

CareNow Urgent Care
02.2018 - 06.2022
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Facilitated communication among healthcare team members by diligently transcribing physician orders into patient charts or EHRs as required.
  • Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.

Emergency Room Technician

HCA
01.2014 - 01.2018
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
  • Assisted with resuscitation, CPR, and emergency airway procedures.

Education

High School Diploma -

Nottoway High School
Crewe, VA
05-2013

Skills

  • Order management
  • Effective vendor collaboration
  • Supplier assessment
  • Supplier negotiation
  • Service excellence
  • Accurate data entry
  • Effective team leadership
  • Understanding of the Privacy Act

Certification

Certified nursing assistant

CPR certified

Timeline

Purchasing Assistant

HCA/ HealthTrust Workforce Solutions
06.2024 - Current

Medical Assistant

Capitol Pediatrics
07.2022 - 07.2024

Medical Assistant/Receptionist

CareNow Urgent Care
02.2018 - 06.2022

Emergency Room Technician

HCA
01.2014 - 01.2018

High School Diploma -

Nottoway High School

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Heather Hastings