Heather Hayes
Medford,OR
Summary
Compassionate and dedicated registered nurse with established expertise in direct patient care. Prioritizes patient-centered, holistic healthcare approaches while demonstrating proficiency in empathetic communication, collaboration, problem-solving, and time management. Prepared to elevate patient safety and healthcare outcomes as a healthcare provider through effective patient education, evidence-based clinical judgment, and quality assurance initiatives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pre-Op/PACU Registered Nurse
Surgery Center Of Southern Oregon
Medford, Oregon
05.2024 - 12.2025
- Verified operative and informed consents were thoroughly reviewed, signed, and correct.
- Assisted with patient preparation for surgery, including providing preoperative instructions and administering premedication.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Prioritized addressing patient-specific needs and ensuring patient comfort throughout their care.
- Facilitated comprehensive post-anesthesia care in the PACU, monitoring vital signs, managing pain, and assessing for any complications to ensure optimal recovery.
- Administered medications and IV fluids as prescribed, while maintaining accurate documentation of patients' responses and progress throughout their perioperative experience.
- Initiated communication between anesthesiologists, surgeons, nurses, and other healthcare personnel involved in the post-surgical and PACU process.
- Educated patients on proper self-care techniques after discharge from the PACU.
Renal Dialysis Registered Nurse
East Palmdale Dialysis Center
Palmdale, CA
05.2020 - 05.2023
- Addressed patient questions and ensured optimal comfort during treatments.
- Collaborated with the interdisciplinary team in developing a high-quality plan of care for patients.
- Participated in and initiated quality improvement training and activities.
- Conducted pre-dialysis and post-dialysis assessments and monitored for adverse effects during treatment.
- Directed a successful team of RNs, dialysis technicians, and unit secretaries.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Provided patient education regarding the plan of care, fluid management, renal diet, medications, access/catheter care, hemodialysis process, and transplant.
- Cannulated patient grafts or fistula accesses and performs perma-catheter care per facility protocol.
- Evaluated patient lab results and adjusted in-center medication doses and dialysate baths per facility protocol.
- Advocated for and strived to protect the health, safety, and rights of patients.
Education
Master of Science - Nursing - Family Nurse Practitioner
Chamberlain University
Downers Grove, IL04-2025
Bachelor of Science - Nursing
Chamberlain College of Nursing
Downers Grove, IL10-2022
Skills
- Evidence-based clinical judgment
- Preventive wellness practices
- Wound closure techniques
- Holistic care approach
- Gerontological care
- Quality assurance initiatives
Certification
- California State Board of Registered Nursing (RN) August 2025
- Pediatric Advanced Life Support Provider (PALS) December 2025
- Advanced Cardiac Life Support Provider (ACLS) March 2026
- Basic Life Support Provider (BLS) January 2027
- Oregon State Board of Registered Nursing (RN) July 2027
References
Available upon request
Timeline
Pre-Op/PACU Registered Nurse
Surgery Center Of Southern Oregon
05.2024 - 12.2025
Renal Dialysis Registered Nurse
East Palmdale Dialysis Center
05.2020 - 05.2023
Master of Science - Nursing - Family Nurse Practitioner
Chamberlain University
Bachelor of Science - Nursing
Chamberlain College of Nursing
Similar Profiles
Quincy ProutyQuincy Prouty
Medical Assistant at Surgery Center Of Southern OregonMedical Assistant at Surgery Center Of Southern Oregon
Kendra HaugenKendra Haugen
Medical Assistant at Surgery Center of Southern OregonMedical Assistant at Surgery Center of Southern Oregon
Jesse HillJesse Hill
Sterile Processing Technician at Southern Oregon Surgery CenterSterile Processing Technician at Southern Oregon Surgery Center
David DerbyDavid Derby
School Custodian at Phoenix School DistrictSchool Custodian at Phoenix School District
Kathrine M TillerKathrine M Tiller
Courtroom Clerk Remote Child Support Court at Oregon Judicial DepartmentCourtroom Clerk Remote Child Support Court at Oregon Judicial Department