Heather H. Carnley

• Supervisor Brewer 850-569-1894, Completes clerical duties, correspondence, memorandums, audits on newly received inmates, maintenance, and accountability of inmate files, preparing forms and documents for the Inmate Records. Inputs data into the CDC data base system and retrieves and prints requested information. Copies, scans, and faxes documents using the appropriate equipment. Provides clerical assistance and support with Special Projects assigned to the Classification Department. Answers telephone calls professionally and provides customer service to include assisting inmate families. Promptly forwards or takes information for telephone inquiries to be completed by other Classification Staff. Support file audits on newly arriving inmates. Typing forms and obtaining and preparing inmate files for transfer. Preparing information for posting to the Inmate Population. Organizing and maintaining files on Classification documentation. Entering data into the CDC data base and obtaining printouts. Sorts and stamps daily Classification mail.

Supervisor Tiffany Doyle 229-524-5217 ext. 413, Obtain and distribute medical records as required, while helping healthcare providers access patient information. Address requests for medical records from patients, insurance firms, attorneys, and other healthcare professionals. Maintain patient records in an organized and current manner using electronic formats. Categorize and upload patient records by name or number for easier retrieval and updates. Generate digital copies of patient records to safeguard patient data and enhance accessibility.

Ensure precision and confidentiality, ensuring that patient information remains private.

Answer phone calls, welcome visitors, and help in other areas as needed. Receive, sort, and reply to mail and messages. File, fax, scan, copy, print, and send documents.

Order and keep supplies for two offices. Provide receipts and packing slips to the Accounting Consultant. Act as the office contact for DJJ (Department of Juvenile Justice), families, and office equipment. Keep community resource guides specific to the circuit updated. Maintain a database of all active and closed cases, including entering new referrals, requesting mental health and school records as necessary, making updates as they arrive, and inputting termination details. Prepare new case files upon receipt, including database updates and Facesheet, and keep forms updated.

Complete monthly safety training as required by the company. Maintain and update the office schedule and calendar for classes, meetings, and events when assigned. Quarterly archive closed case files, complete special projects as assigned, and serve as backup for other Circuit Administrative Assistants when needed.

Evaluated patients for Medicaid eligibility; fills out the Medicaid application with the patient, helps submit required documents, sends bills to DCF, and enters codes into the hospital system, ensuring the process is finished. Investigates other insurance options for each patient and provides this information for primary or secondary billing. Responds to patient inquiries by phone and in person to help them with Medicaid or insurance concerns.

Conduct Trial Competency classes for our 250 MR residents to help them prepare for trial and address pending charges. Keep track of attendance, refusals, inventory, supply orders, testing, grading, and documentation for doctors and court. Maintain monthly and yearly support plans regarding resident participation, testing, attitude, and attendance. Provide proper supervision during off-campus trips to assist residents in managing their finances. Complete incident reports, serve as a positive role model for residents, and guide them in making better life choices. Organize mock trials to familiarize residents with courtroom procedures and lead our Headsprout online learning program, which focuses on beginning reading comprehension. (WPSO 07 -08) - approve employee time, answer phone calls, and use computer programs like Microsoft Excel, Microsoft Word, Jet Forms, Microsoft PowerPoint, and Internet Explorer. Print and prepare applications for hiring and interviewing, conduct reference checks, document training and attendees, take morning minutes, assist in planning upcoming fundraisers, and sort, deliver, or send residents' mail. Prepare biweekly payroll reports for HR, file injury reports, prepare employee evaluations for opening, closing, or review, maintain employee personnel files, and issue keys to new and visiting employees.Supervisor Gary Gibson (850) 663-7481 or 7567 Teach Trial Competency classes to our 250 MR residents preparing them to proceed to trial and face pending charges. Document attendance, refusals, inventory, ordering of supplies, testing, grading, preparing documentation for doctors and court, maintain monthly and yearly support plans on residents for participation, testing, attitude, and attendance. Provide appropriate supervision on trips off campus helping residents learn to manage their money. Complete incident reports, be a positive role model for the residents and help them to learn to make better choices in life. Set up mock trials to prepare residents for a courtroom setting as well as lead our Headsprout online learning program which is a beginning to read comprehension program. (WPSO 07 -08) - approving time for employees, answer telephones, using computers and computer programs, such as Microsoft excel, Microsoft word, jet forms, Microsoft PowerPoint, internet explorer. Print and prepare applications for hiring and interviewing process, complete reference checks, document training and attendees, take morning minutes, help plan upcoming fundraisers, sort, deliver and or send resident's mail. Prepare biweekly payroll reports for HR, file injury reports, prepare employee evaluations to be opened, closed, or reviewed, maintain employee personnel files, and issued keys to new and visiting employees.