Heather Higgins
Elmira
Summary
Dedicated Personal Care Assistant with proven expertise in emotional support and grooming assistance, showcased during tenure at Alexxis Williams. Excelled in creating nurturing environments for clients, achieving significant improvements in their daily living quality. Skilled in household management and fostering independence, demonstrating a unique blend of compassion and practical skills.
Overview
24
24
years of professional experience
Work History
Personal Care Assistant
Alexxis Williams
01.2001 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
Receptionist/Office Assistant
O.M.S Elmira Inc.
01.2017 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Private Care Giver
James O'leary
11.2010 - 05.2016
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Enhanced patient comfort by providing compassionate and attentive personal care.
Education
No Degree - LPN Diploma (Practical Nursing)
GST Boces Elmira NY
459 Philo Rd. Elmira, NY 1490306-2007
Skills
- Grooming assistance
- Emotional support
- Personal hygiene assistance
- Housekeeping tasks
- Meal preparation
- Household tasks
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Receptionist/Office Assistant
O.M.S Elmira Inc.
01.2017 - 03.2022
Private Care Giver
James O'leary
11.2010 - 05.2016
Personal Care Assistant
Alexxis Williams
01.2001 - Current
No Degree - LPN Diploma (Practical Nursing)
GST Boces Elmira NY
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