Heather Hight
Gardendale,AL
Summary
Adept at fostering patient recovery and business growth, my tenure at Restore Therapy Services honed my organizational and problem-solving skills. Leveraging Microsoft Office expertise and a self-directed approach, I successfully managed a fitness club and coordinated crisis support, demonstrating a commitment to excellence and a knack for surpassing objectives.
Overview
25
25
years of professional experience
Work History
LPTA
Restore Therapy Services
Birmingham, AL
10.2015 - Current
- Coordinated with other healthcare professionals involved in patient care including physicians, nurses, occupational therapists and social workers.
- Monitored and documented patient progress, adjusting treatment plans as necessary.
- Coordinated with other healthcare professionals to ensure comprehensive care for patients with complex conditions.
- Participated in patient discharge planning and provided recommendations for outpatient or home health follow-up care.
- Educated patients and families about their condition, prognosis, treatment options available, home exercise program instruction.
- Instructed patients in therapeutic exercises, proper body mechanics, balance activities, functional mobility training, and safety awareness.
- Evaluated equipment needs for each patient and assisted PT with ordering necessary supplies.
- Treated patients to relieve pain, develop or restore function and maintain maximum performance.
- Recorded detailed prognosis, treatment, responses, and progress notes in patient charts.
- Motivated patients during therapy sessions by providing encouragement while setting realistic goals for them to achieve during each session.
- Assisted in the use of assistive devices and prosthetic training for patients.
- Worked with physical therapist and other disciplines to provide adaptive equipment for improving patient function.
- Performed administrative tasks such as preparing documentation for insurance companies and maintaining detailed patient records.
- Enhanced professional development and clinical knowledge through continuing education and peer reviewed literature.
Business Owner
Curves for Women
Gardendale, AL
12.2004 - 10.2009
- Owned and operated a fitness club, including managing employees, ordering supplies, maintaining accounts receivable/payable, and assisting clients.
- Provided support for clients with nutritional needs.
- Maintained ongoing communications with clients during their entire experience, from the exercise programs to nutritional counseling.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Managed operations, budgeting, and payroll.
- Prepared staff work schedules and assigned team members to specific duties.
- Interviewed, trained and supervised employees.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
Crisis Line Coordinator
Family Violence Center
Birmingham, AL
08.2000 - 06.2003
- Coordinated with coworkers and volunteers to meet after-hours and weekend staffing needs.
- Provided support for victims of domestic violence.
- Organized a wide array of events, from speaking engagements to heighten awareness of domestic violence, to large group fundraisers with the United Way.
- Ensured that safety procedures were adhered to at all times by all personnel on the line.
Education
Physical Therapy Assistant Program -
Wallace State Community College
Hanceville, AL08.2015
Bachelor of Science - Human Environmental Science, Social Welfare
The University of Alabama
Tuscaloosa, AL05.2000
Skills
- Microsoft office
- Computer skills
- Organizational skills
- Problem-solving
- Customer relations
- Self-Directed
Timeline
LPTA
Restore Therapy Services
10.2015 - Current
Business Owner
Curves for Women
12.2004 - 10.2009
Crisis Line Coordinator
Family Violence Center
08.2000 - 06.2003
Physical Therapy Assistant Program -
Wallace State Community College
Bachelor of Science - Human Environmental Science, Social Welfare
The University of Alabama