Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Hill

Early Childhood Education
El Mirage,CA

Summary

Organized Associate Cashier experienced in handling cash, processing payments and building patron relationships with excellent interpersonal abilities. Proven history of error-free drawer counts and reconciliations. Service-oriented team member with good communication skills and friendly personality.

Overview

18
18
years of professional experience

Work History

Associate/cashier

Marshalls TJX Companies
Hesperia, CA
10.2019 - Current
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reviewed and resolved differences between accounting information and cash drawer.

Recruiter

STS Aviation Services
Jensen Beach, FL
03.2015 - 08.2019
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Facilitated new employee orientations to foster A positive team attitude.
  • Advised, coached, and counseled managers and staff to support human resources policies, procedures, programs, and labor relations.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Operated and maintained applicant tracking and candidate management systems.
  • Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
  • Conducted five recruiting events to grow A talent pipeline to prepare for future hiring needs.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics, and other variables.
  • Used Boolean searches to develop applicant portfolios for expected openings.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Oversaw full-cycle recruiting for 100 vacancies each quarter
  • Oversaw HR needs for 50-employee operation across seven locations
  • Planned and launched large-scale events that boosted employee participation by 10%

Recreation Leader ASAP

Hesperia Recreation And Park District
Hesperia, CA
11.2009 - 03.2010
  • Planned and evaluated recreation and athletic programs with the recreation director to support the community.
  • Provided technical assistance to site leader to help coordinate diverse projects.
  • Coordinated staff volunteers to supervise events and facilitate scheduled activities.
  • Scheduled events in recreation facilities and monitored facility conditions.
  • Developed positive and productive relationships with kids, parents, and staff.
  • Planned, promoted, and executed more than three events each year.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.

Front Office Assistant/Insurance Sales Agent

Retirement Planning Team
Victorville, CA
08.2006 - 09.2008
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of the application process.
  • Conducted research on insurance packages and investment options to generate client recommendations.
  • Handled approximately 500 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Conducted annual reviews of existing policies to update information.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Identified and solicited sales prospects in agency databases.
  • Remained impartial in order to advise clients based on circumstances.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Created sources for continuous client referrals within the community and with businesses using extensive networking skills.
  • Displayed consistent, positive attitude towards customers, peers, and other personnel, even during high-stress situations.
  • Met with customers to provide information about available products and policies.

Education

Associate of Science - Early Childhood Education

Barstow Community College
Barstow, CA

Associate of Science - Pharmacy Technology

San Joaquin Valley College
Fontana, CA
06.2006

Skills

  • Cash Handling
  • Customer Relations
  • Problem Solving
  • Honest and Ethical
  • Cooperative Attitude
  • Employee Training
  • Reliable and Responsible
  • Detail-Oriented
  • Staff Supervision
  • Creative Thinking

Timeline

Associate/cashier

Marshalls TJX Companies
10.2019 - Current

Recruiter

STS Aviation Services
03.2015 - 08.2019

Recreation Leader ASAP

Hesperia Recreation And Park District
11.2009 - 03.2010

Front Office Assistant/Insurance Sales Agent

Retirement Planning Team
08.2006 - 09.2008

Associate of Science - Early Childhood Education

Barstow Community College

Associate of Science - Pharmacy Technology

San Joaquin Valley College

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Heather HillEarly Childhood Education