Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Hill

Webster

Summary

Esthetician with expertise in business operations, sales strategies, and customer service excellence. Proven ability to achieve sales targets while delivering exceptional client experiences. Strong knowledge of skincare treatments and conditions, complemented by effective communication skills to foster client relationships. Organized and detail-oriented, ensuring efficient store management and operations.

Overview

7
7
years of professional experience
1
1
year of post-secondary education

Work History

Esthetician

H.Hill-Natale Esthetics (self employed)
Webster
10.2020 - Current
  • Executed facial treatments including cleansing, exfoliation, extractions, and massage.
  • Conducted consultations to assess skin types and establish desired outcomes.
  • Cultivated vendor relationships for efficient procurement of supplies and equipment.
  • Designed customized skincare regimens tailored to client needs.
  • Performed product testing on clients to identify optimal results and provide recommendations.
  • Recommended home care regimens to achieve desired results.
  • Managed multi-line phone system, returning calls and scheduling appointments.
  • Developed and implemented personalized treatment plans based on individual skin types and goals.

Esthetician

Inclusions Med Spa
Webster
10.2018 - 07.2020
  • Coordinated communication with spa team to resolve client concerns promptly.
  • Delivered facial treatments encompassing cleansing, exfoliation, extractions, and massage techniques.
  • Operated multi-line phone system efficiently for client inquiries and appointment scheduling.
  • Ensured adherence to sanitation and sterilization protocols as mandated by law and spa guidelines.
  • Tailored skin care solutions using peels and masks according to individual client profiles.
  • Boosted revenue by effectively upselling products and services during consultations.

Education

NYS Licensed Esthetician - Esthetics

Continental School of Beauty
Rochester , NY
10.2017 - 06.2018

Skills

  • Facial treatments
  • Skin analysis and product recommendations
  • Sanitation practices
  • Sales processing and techniques
  • Client relationship management
  • Time management

Timeline

Esthetician

H.Hill-Natale Esthetics (self employed)
10.2020 - Current

Esthetician

Inclusions Med Spa
10.2018 - 07.2020

NYS Licensed Esthetician - Esthetics

Continental School of Beauty
10.2017 - 06.2018

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