Heather Hipsky
Willington
Summary
Dynamic 340B Program Manager with extensive experience at Connecticut Children’s Medical Center, excelling in compliance auditing and team leadership. Proven track record in managing over $46 million in pharmacy procurement, driving cost-saving strategies, and enhancing staff development. Adept at navigating complex pharmaceutical regulations while fostering a culture of continuous improvement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
340B Program Manager/Pharmacy Procurement Manager
Connecticut Children’s Medical Center
01.2021 - Current
- Performs all hiring, training and development plans for 3 direct reports consisting of pharmacy buyers and 340B analyst.
- Performs all performance evaluations, establishes performance standards, development, ongoing feedback/coaching, mentor, and annual appraisals.
- Manages the pharmacy purchasing department with over $46 million in annual spend in order to reach budget goals, maintain vendor source and 340B compliance and earn contract rebates.
- Manages 340B program – leads organization’s 340B oversight committee, provides 340B expertise and education to staff regarding ongoing compliance, ensures programs policies and procedures are up to date and followed, responsible for registering and recertifying entities/contract pharmacies in HRSA data base.
- Provides oversight for all audits performed by independent external auditors.
- Serves as the point person and coordinator for all audits – coordinates all requests and responses.
- Monitors and assesses 340B guidance and/or rule changes, including Manufacturer and HRSA/OPA rules.
- Oversees 340B analyst’s internal audits. Works with legal and compliance teams if there are any findings.
- 340B Contract/Specialty Pharmacy management – manages relationships, billing services, and compliance with 89 contracted 340B pharmacies.
340B Buyer/Analyst
Connecticut Children’s Medical Center
06.2014 - 01.2021
- Responsible for data integrity and inventory management including purchasing within compliance with the 340B Drug Program and GPO contract.
- Responsible for maintenance of 340B tracking software, Macrohelix, to reflect changes in the drug formulary.
- Performs regular audits of the third-party split software crosswalk table that maps utilization to purchased product.
- Monitors ordering processes and products integrating most current pricing from wholesaler to optimize purchasing and compliance.
- Maintains 340B system databases to reflect changes in the drug formulary or product specifications.
- Performs monthly compliance audits and reconciles any findings.
- Assures compliance with the 340B program requirements of qualified patients, drugs, and locations.
- Assesses opportunities for cost savings.
- Acts as secondary buyer.
- Oversees Connecticut Vaccine program.
- Coordinates and writes up yearly physical inventory.
- Monitors contract pharmacy and assures compliance with 340B program requirements for qualified patients, drugs and locations and looks for financial trends and monitors payments.
- Oversees RASMAS and any related recalls.
- Works with pharmacy leadership to improve engagement within the department.
Pharmacy Technician
Connecticut Children’s Medical Center
03.2012 - 06.2014
- Supports the pharmacist in preparation and delivery of in-patient medication orders in the accordance with pharmacy department policies.
- Participates in compounding products and intravenous solutions for patient use in compliance with USP 797 and department policies and procedures.
- Assists in maintaining best inventory practices which include receiving and rotating incoming stock and supplies and outdating current stock.
Pharmacy Trainer
CVS/Caremark
10.2006 - 03.2012
- Performed classroom and onsite training for all new employees, managing over 300 technicians in 34 stores.
- Helped rollout new companywide programs to all stores.
- Interviewed and hired new pharmacy employees.
- Organized and participated in remodels, acquisitions, store cleanups and new store setups.
- Conducted Loss Prevention Audits every month.
- Prepared stores annual inventories.
- Held weekly district conference calls.
- Filled in for district pharmacy scheduler when needed.
Education
Some College (No Degree) - Psychology with minor in Biology
Central Connecticut State University
New BritainSkills
- Microsoft Office Suite
- Customer service
- Communication skills
- Project management
- Team leadership
- Independent problem solving
- Prioritization
- Multitasking
- 340B program management
- Compliance auditing
- Inventory management
- Pharmacy procurement
- Performance evaluation
- Data analysis
- Vendor management
- Pharmaceutical regulations
- Staff development
- Training and mentoring
- Effective communication
- Cost-saving strategies
- Program leadership
- Procurement management
- Budgeting and cost estimates
- Team management
- Revenue growth strategies
- Compliance enforcement
- Supply chain distribution
Certification
- State of Connecticut Pharmacy Technician, PTN.0003861
- Appexus Advanced 340B Operations Certificate, 07/22
Awards
Clinical Service DIAMOND Award Winner, 2020
Accomplishments
- Clinical service DIAMOND award winner - 2020
(Dynamic personality, Integrity, Accountable, Mentor, Outstanding patient care, Necessary Communication skills, and Demonstrates Above and Beyond behavior
References
References available upon request.
Timeline
340B Program Manager/Pharmacy Procurement Manager
Connecticut Children’s Medical Center
01.2021 - Current
340B Buyer/Analyst
Connecticut Children’s Medical Center
06.2014 - 01.2021
Pharmacy Technician
Connecticut Children’s Medical Center
03.2012 - 06.2014
Pharmacy Trainer
CVS/Caremark
10.2006 - 03.2012
Some College (No Degree) - Psychology with minor in Biology
Central Connecticut State University
Similar Profiles
Rosa Maria RiveraRosa Maria Rivera
Environmental Services (EVS) at Connecticut Children’s Medical CenterEnvironmental Services (EVS) at Connecticut Children’s Medical Center
Eileen Palladino, RNEileen Palladino, RN
Registered Nurse, Level 3 NICU at Connecticut Children’s Medical Center/UConn HealthRegistered Nurse, Level 3 NICU at Connecticut Children’s Medical Center/UConn Health
Tammy BrownTammy Brown
Professional Coder II (Remote) at Connecticut Children’s Medical CenterProfessional Coder II (Remote) at Connecticut Children’s Medical Center
Ethan BrennanEthan Brennan
NC Cart Operator at Fed-Ex Office, CenterNC Cart Operator at Fed-Ex Office, Center
Donald ParizekDonald Parizek
Soil Survey Project Leader at USDA Natural Resources Conservation ServiceSoil Survey Project Leader at USDA Natural Resources Conservation Service