Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Heather Hobbs

Carrizozo

Summary

Accomplished Correctional Officer with extensive experience in inmate supervision and conflict resolution. Expertise in emergency response and de-escalation techniques enhances facility safety. Recognized for training staff and implementing safety drills, ensuring compliance with protocols and fostering a secure environment.

Overview

11
11
years of professional experience

Work History

Correctional Officer

CORRECTIONAL SOULTIONS GROUP
12.2023 - Current
  • Ensured safety and security by monitoring inmate behavior consistently.
  • Identified hazards by conducting regular inspections of premises and equipment.
  • Streamlined intake and discharge processes, ensuring protocol compliance throughout.
  • Promoted a peaceful environment through effective conflict resolution among inmates.
  • Trained new correctional officers on essential procedures and safety practices.
  • Enhanced emergency readiness by implementing comprehensive safety drills facility-wide.

Housekeeper

Expert Home Cleaners
08.2017 - 05.2023
  • Ensured high hygiene standards and client satisfaction in residential spaces.
  • Executed deep cleaning tasks using various tools for optimal efficiency.
  • Streamlined cleaning processes, enhancing productivity through effective techniques.
  • Trained new staff on safety protocols and cleaning procedures for quality assurance.
  • Conducted inspections of cleaned areas, promptly resolving any identified issues.
  • Managed cleaning supply inventory, minimizing waste through strategic resource allocation.

Restaurant Worker

Gret Wall of China
02.2021 - 03.2023
  • Enhanced guest satisfaction by providing exceptional customer service and support.
  • Prepared food items while adhering to strict safety and hygiene standards.
  • Maintained organized, clean workstations even during peak service periods.
  • Trained new staff on efficient food preparation and restaurant protocols.
  • Executed accurate cash transactions and processed payments using POS systems.
  • Resolved customer inquiries promptly, improving overall dining experience and satisfaction.

Concrete Pump Operator

Sidewinders Concrete Pumping
05.2015 - 06.2019
  • Ensured timely concrete delivery by operating pumps at construction sites.
  • Enhanced workflow by coordinating pump placement with crew members on-site.
  • Conducted maintenance checks, ensuring equipment safety and reliability.
  • Trained junior operators on safe procedures and equipment handling techniques.
  • Reduced material waste through implementation of best practices during delivery.
  • Adjusted pump settings based on monitored job site conditions for projects.

Education

High School Diploma -

Ruidoso High School
Ruidoso, NM

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Inmate supervision
  • Mental health awareness
  • Correctional facility procedures
  • Restraint techniques
  • Policy enforcement
  • Security procedures
  • Relationship building and management
  • Safety

Interests

  • Camping
  • I participate in a variety of outdoor recreational activities
  • Hunting
  • Fishing
  • Community Cleanup
  • Animals
  • Animal Welfare Advocacy
  • Volunteer Work
  • Fundraising Events

Timeline

Correctional Officer

CORRECTIONAL SOULTIONS GROUP
12.2023 - Current

Restaurant Worker

Gret Wall of China
02.2021 - 03.2023

Housekeeper

Expert Home Cleaners
08.2017 - 05.2023

Concrete Pump Operator

Sidewinders Concrete Pumping
05.2015 - 06.2019

High School Diploma -

Ruidoso High School
Heather Hobbs