Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

HEATHER HODGE

Jefferson

Summary

Dynamic Learning & Development Specialist with extensive experience at INEOS Pigments, excelling in LMS management and content development. Proven track record in enhancing training programs and compliance, leveraging data analysis and adult learning principles to drive operator competence and improve onboarding processes. Skilled in e-learning development and global communications.

Overview

28
28
years of professional experience

Work History

Training Supervisor

INEOS Pigments
Ashtabula
05.2023 - Current
  • Supervise a team of six: (4) technical trainers, (1) safety, health and environmental trainer and (1) training coordinator.
  • I oversee the implementation, troubleshooting and administration of the LMS as well as content development, course production and SCORM content.
  • Work with all complex departments and leadership time to ensure training needs are met.
  • Analyze data metrics and reporting with experience as an expert user of Metrics That Matter.
  • Enhanced execution of regulatory, safety, refresher and soft skill training.
  • Direct facilitation of training events, maintenance of training records and compliance with OSHA, EPA and company policies and procedures.
  • Develop and conduct internal training.
  • Auditing for ISO compliance and data integrity within training records.
  • Administer Apprenticeship Program for Ashtabula Complex.
  • Drive change to improve training and operator competence.
  • Improvement of new hire onboarding, operator training programs and communication tools for our team.

Human Resources Generalist

INEOS Pigments
Ashtabula
01.2019 - 01.2023
  • Provide support to the HR Manager, leadership, the organization, and employees in a wide range of activities including, but not limited to employee services, labor relations, benefits administration, policies and procedures, recruitment, new hire onboarding, reporting, HR communications, performance management, budget tracking, purchasing, payroll back-up and general office duties.
  • Administer FMLA, S&A and LTD benefits for Plant 1 and act as back-up for Plant 2.
  • Subject matter expert for payroll time administration and participated in relaying rules/regulations to the implementation partner for a new Successfactors payroll system.
  • Conducted incident investigations and corrective actions, as needed.

Global Learning & Development Specialist III

INEOS Pigments
Ashtabula
01.2012 - 01.2019
  • Global role, providing learning system administration expertise with company-wide responsibilities for LMS management.
  • Drive consistency and compliance with policies, procedures, and work instructions across global platform.
  • Responsible for training of all regional LMS Administrators.
  • Provide support for LMS management, L&D reporting, content development, e-learning course production and Academy marketing.
  • Responsible for planning and scheduling of global training programs and activities.
  • Oversee day-to-day operations of the LMS and related technologies as well as external resources.
  • Maintain accurate training records, monitoring costs of training activities, and auditing data integrity within LMS.
  • Troubleshoot all user and system issues in conjunction with EBS and HRIS teams.

Regional Learning & Development Administrator

INEOS Pigments
Ashtabula
01.2008 - 01.2012
  • This position supports the North America Region.
  • Provide support for regional training in conjunction with other L&D roles.
  • Compile and report training metrics against KPI objectives for the region.
  • Post, assign, and maintain computer based and instructor led training within the LearnCenter.
  • Facilitate scheduling and registration for group training with appropriate departments.
  • Maintain schedules, regional training catalogs, and long-range training plans within the LMS.
  • Audit and track regulatory training requirements and keep training within required refresh timelines.
  • Prepare training materials for new hires.
  • Provide support for Global training needs where needed.
  • Maintain inventory of training materials and equipment.
  • Continue to perform all duties of the Training Administrative Assistant position for the Ashtabula Complex.

Training Administrative Assistant

INEOS Pigments
Ashtabula
01.2006 - 01.2008
  • Compile and report training metrics.
  • Record and update all training records for Ashtabula Complex.
  • Track and record on-the-job training and certifications.
  • Maintain filing, Training Course Catalog, Training Calendar, and records for retention.
  • Create Purchase Requisitions and complete Goods Receipts.
  • Provide data to track and manage budget.
  • Created and maintained Training Event Planner in Access for coordination of all training events.
  • Scheduled on and off-site training events and logistics.
  • Produce training materials and toolkits.
  • Maintain video and book library.
  • Rally Point Marshall and ISO Auditor.
  • Provide client support for LMS.
  • Assimilate and maintain CBT presentations.
  • Worked with vendor to improve system.

Capital Project Coordinator

INEOS Pigments
Ashtabula
01.2004 - 01.2006
  • Create and maintain projects in SAP 4.0.
  • Subject Matter Expert in SAP 4.0 while working to implement SAP 5.0 changes.
  • Complete month-end actual spending and forecast reporting.
  • General office duties.
  • Track all project forms for approval.
  • Notify finance of project set-up and closure.
  • Maintain project and equipment files.
  • Create requisitions, track purchase orders, complete goods receipts.
  • Serve as relief for maintenance overtime entry for TiCl4 and Oxide.

Purchasing Agent

Welded Tubes, Inc.
Orwell
02.1997 - 03.2004
  • Process all purchase orders for all MRO, office supplies, and safety equipment.
  • Coordinate and oversee all MRO shipments and receipts.
  • Responsible for Hazardous Communications Training.
  • Maintaining MSDS Sheets.
  • Inform on-site contractors of safety procedures.
  • Negotiate competitive pricing and service.
  • Accounts payable.
  • Served as relief for Human Resource Specialist by processing payroll, employee reviews, tracking all attendance points and vacation time allowed.
  • Interviewed possible job candidates and completed all necessary paperwork for new hires.

Education

Associate of Science - Business

Columbia Southern University
06.2020

Accreditation - Administration

Successfactors
05.2019

Certificate -

E-Learning Instruction Design Certificate – ATD
10.2018

High School -

Jefferson Area High School
06.1993

Vocational School -

Ashtabula County Joint Vocational School
06.1993

Skills

  • Global Communications
  • MS Office
  • Database Management
  • E-Learning
  • HTML
  • Code
  • Articulate Storyline
  • Onboarding
  • LMS
  • Budget Oversight
  • SystemSoft
  • SuccessFactors
  • Syteline
  • Sharepoint
  • Performance Management
  • ADDIE Model
  • Oracle
  • Adult learning principles
  • Training delivery
  • Performance evaluation
  • ISO Auditing
  • SAP
  • Adobe Cloud
  • Adult Learning
  • ISpring Pro Converter
  • Payroll Administration
  • HRIS
  • Recruiting
  • Learning management system
  • Content development
  • Regulatory compliance
  • Data analysis
  • Employee training
  • Training facilitation
  • Onboarding programs
  • Performance management
  • E-learning development
  • Needs assessment
  • Leadership training

References

References Provided Upon Request

Timeline

Training Supervisor

INEOS Pigments
05.2023 - Current

Human Resources Generalist

INEOS Pigments
01.2019 - 01.2023

Global Learning & Development Specialist III

INEOS Pigments
01.2012 - 01.2019

Regional Learning & Development Administrator

INEOS Pigments
01.2008 - 01.2012

Training Administrative Assistant

INEOS Pigments
01.2006 - 01.2008

Capital Project Coordinator

INEOS Pigments
01.2004 - 01.2006

Purchasing Agent

Welded Tubes, Inc.
02.1997 - 03.2004

Associate of Science - Business

Columbia Southern University

Accreditation - Administration

Successfactors

Certificate -

E-Learning Instruction Design Certificate – ATD

High School -

Jefferson Area High School

Vocational School -

Ashtabula County Joint Vocational School

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