Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Holcomb

Midland,TX

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2
2
years of professional experience

Work History

Elementary Education Teacher

North Sunflower Academy
08.2021 - 05.2022
  • Developed engaging lesson plans tailored to diverse learning styles.
  • Implemented classroom management strategies to foster a positive learning environment.
  • Assisted in assessing student progress through regular evaluations and feedback.
  • Collaborated with colleagues to create interdisciplinary projects that enhance student learning.
  • Built positive relationships with parents to involve families in educational process.
  • Communicated effectively with parents regarding student performance and classroom events.

Medical Receptionist

North Sunflower Medical Center
07.2020 - 08.2021
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.

Education

Bachelor of Science - Elementary Education

Delta State University
Cleveland, MS
04-2021

Associate of Science -

Mississippi Delta Community College
Moorhead, MS
05-2017

Skills

  • Telephone etiquette
  • Appointment scheduling
  • Patient relations
  • Insurance verification
  • Typing and filing
  • Customer service
  • Organization and time management
  • Patience and flexibility
  • Technology integration
  • Parent-teacher communication
  • Behavioral management
  • Zoom

Timeline

Elementary Education Teacher

North Sunflower Academy
08.2021 - 05.2022

Medical Receptionist

North Sunflower Medical Center
07.2020 - 08.2021

Bachelor of Science - Elementary Education

Delta State University

Associate of Science -

Mississippi Delta Community College

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