Heather Hollis
Bay Point,CA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
9
9
years of professional experience
Work History
Head Cheer Coach
Mt Diablo Unified School District
06.2023 - Current
- Boosted team morale through effective communication, motivational tactics, and positive reinforcement.
- Enhanced team performance by implementing comprehensive cheer routines and skill-building exercises.
- Developed strong athlete relationships by maintaining open lines of communication and providing individualized support.
- Collaborated with school staff for event coordination, ensuring seamless integration of cheer performances at games and rallies.
- Maintained high standards for academic achievement among team members by monitoring progress reports and offering academic support when needed.
- Managed budget resources effectively for uniform procurement, travel expenses, competition fees, and other program-related costs.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
Office Coordinator
Love A Child Missions
01.2015 - 04.2020
- Enhanced communication within the team through regular meetings and detailed reporting.
- Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
- Facilitated a positive work environment by addressing employee concerns and providing support when needed.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
- Ensured timely completion of projects by monitoring progress and facilitating collaboration among team members.
- Managed budgeting process for office expenses, tracking expenditures to .
- Contributed to company growth by consistently looking for ways to improve office processes and maximize efficiency.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Streamlined office operations by implementing efficient filing systems and organizational tools.
Education
High School Diploma -
Mt Diablo High School
Concord, CA06.2007
Skills
- Team Motivation
- Office Administration
- Client Relationship Management
- Time Management
- Customer Service
- Client Relations
- Conflict Resolution
- Public Relations
- Effective Communication
- Inventory Auditing
- Correspondence Management
- Project Coordination
Timeline
Head Cheer Coach
Mt Diablo Unified School District
06.2023 - Current
Office Coordinator
Love A Child Missions
01.2015 - 04.2020
High School Diploma -
Mt Diablo High School
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