Heather Honyumptewa
Santa Fe,NM
Summary
Dynamic leader with proven expertise in store operations and staff training/development, honed at Minerva Canna and other notable companies. Excelled in enhancing customer experience and streamlining POS systems, achieving significant improvements in efficiency and satisfaction. Skilled in relationship building, I effectively motivate teams to exceed performance goals through professional excellence and effective leadership.
Overview
21
21
years of professional experience
Work History
Assistant Store Manager
Minerva Canna
01.2021 - 10.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Wholesaler
Ohori's Coffee Tea & Chocolate
04.2019 - 10.2020
- Improved supplier relations through consistent communication and proactive issue resolution, ensuring smooth operations.
- Managed accounts receivable, ensuring timely collection of payments from clients.
- Collaborated with manufacturers to ensure timely delivery of products and meet client expectations.
- Facilitated trade shows participation to increase brand visibility and generate leads.
Cultivator
New Mexicann
02.2015 - 04.2018
- Maintained detailed records of cultivation activities for accurate planning, tracking progress, and reporting purposes.
- Improved plant growth and health by implementing proper cultivation techniques and environmental controls.
- Managed crop rotation schedules to maintain soil fertility, prevent disease buildup, and promote sustainable growing practices.
- Maintained a clean and organized work environment, ensuring compliance with safety regulations and best practices.
- Enhanced yield quality by applying appropriate nutrient solutions and monitoring pH levels.
Manager
Upper Crust Pizza
09.2003 - 04.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Pojoaque High School
1797 NM-502 Santa Fe, NM 8750605-2004
Skills
- Customer experience
- Store operations
- Stock management
- POS systems operations
- Goals and performance
- Relationship building and management
- Staff training/development
- Effective leader
- Staff hiring
- Delegation
- Multitasking Abilities
- Professionalism
Timeline
Assistant Store Manager
Minerva Canna
01.2021 - 10.2024
Wholesaler
Ohori's Coffee Tea & Chocolate
04.2019 - 10.2020
Cultivator
New Mexicann
02.2015 - 04.2018
Manager
Upper Crust Pizza
09.2003 - 04.2018
High School Diploma -
Pojoaque High School
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