Heather Honyumptewa
Santa Fe,NM
Summary
Dynamic leader with proven expertise in store operations and staff training/development, honed at Minerva Canna and other notable companies. Excelled in enhancing customer experience and streamlining POS systems, achieving significant improvements in efficiency and satisfaction. Skilled in relationship building, I effectively motivate teams to exceed performance goals through professional excellence and effective leadership.
Overview
21
21
years of professional experience
Work History
Assistant Store Manager
Minerva Canna
125 East Water St
01.2021 - 10.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Wholesaler
Ohori's Coffee Tea & Chocolate
1098 1/2 S St Francis Dr Unit B
04.2019 - 10.2020
- Improved supplier relations through consistent communication and proactive issue resolution, ensuring smooth operations.
- Managed accounts receivable, ensuring timely collection of payments from clients.
- Collaborated with manufacturers to ensure timely delivery of products and meet client expectations.
- Facilitated trade shows participation to increase brand visibility and generate leads.
Cultivator
New Mexicann
1592 W.San Mateo Ln
02.2015 - 04.2018
- Maintained detailed records of cultivation activities for accurate planning, tracking progress, and reporting purposes.
- Improved plant growth and health by implementing proper cultivation techniques and environmental controls.
- Managed crop rotation schedules to maintain soil fertility, prevent disease buildup, and promote sustainable growing practices.
- Maintained a clean and organized work environment, ensuring compliance with safety regulations and best practices.
- Enhanced yield quality by applying appropriate nutrient solutions and monitoring pH levels.
Manager
Upper Crust Pizza
329 Old Santa Fe Trail
09.2003 - 04.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Pojoaque High School
1797 NM-502 Santa Fe, NM 8750605-2004
Skills
- Customer experience
- Store operations
- Stock management
- POS systems operations
- Goals and performance
- Relationship building and management
- Staff training/development
- Effective leader
- Staff hiring
- Delegation
- Multitasking Abilities
- Professionalism
Timeline
Assistant Store Manager
Minerva Canna
01.2021 - 10.2024
Wholesaler
Ohori's Coffee Tea & Chocolate
04.2019 - 10.2020
Cultivator
New Mexicann
02.2015 - 04.2018
Manager
Upper Crust Pizza
09.2003 - 04.2018
High School Diploma -
Pojoaque High School