Heather Hopkin
Huntsville,AL
Summary
Highly motivated, self-directed professional with a broad range of experience, seeks to bring talent and vision to a respected organization that values hard work, dedication, and results. Expertise in strategic planning, improving processes, and providing program success. Demonstrated management skills that enhance productivity and drive sustained organization performance.
Overview
25
25
years of professional experience
Work History
PROGRAM ANALYST
CHEROKEE NATION RED WING
01.2021 - Current
- Support activities of Program Director, Program Management Office, Program Managers, and other functional support staff by providing program-level analysis in support of ongoing technical projects
- Support each assigned project by participating in preparation, planning, tracking, and evaluation for multiple concurrently executed projects of various contract types and sizes
- Track project funding, costs, and budgets in Deltek CostPoint ensuring each project is on time and within budget
- Complete monthly Estimates at Completion (EACs) and generate applicable status reports
- Assist Program Director in project life cycle planning and execution
- Assist in development and maintenance of qualified sources to provide services needed within Government requirements
- Participate in briefings and technical meetings with internal and external representatives
- Assist in coordination and development of cost proposals to suit Government requirements
- Assist in development of pricing support for contract modifications
- Receive and submit contract modifications
- Complete and submit Work Release Orders and prepare monthly Project Status Reports
- Reconcile Other Direct Costs (ODCs), approve, code, and submit invoices for payment
- Complete and submit Purchase Requisitions.
- Helped solve diverse program problems with in-depth analysis
BUSINESS ANALYST
VASQUEZ CUSTOM CONSTRUCTION, LLC
12.2016 - 10.2020
- Support company operations by implementing and maintaining office and filing systems, organize office processes and procedures, prepare payroll, control correspondence, review and approve requisitions and work orders, review and analyze reports, summarize data, identify trends for presentation to management
- Prepare budgets, schedule expenditures, analyze variations, and provide root cause analysis
- Responsible for development of costs, databases and formulating price and cost volume responses to Requests for Proposals (RFPs), evaluate contract requirements, specific stipulations, and term conditions to ensure conformity with RFP requirements
- Coordinate client requests from RFPs
- Generate detailed pricing utilizing valuations, pricing model, proposal/bid configuration, and pricing strategy using Microsoft Excel
- Support in development of pricing strategies
- Coordinate labor, subcontracts, review, analyze and assemble cost figures, prepare cost levels
- Participate in pricing reviews to establish rate structure and approach
- Provide direction to subcontractors
- Conduct research, prepare reports, manage data for upper management, meet with clients, arrange conference calls, and schedule meetings
- Monitor progress of project requirements and cost performance against plans ensuring contractual cost commitments are met and do not exceed budget
- Evaluate invoices for all projects, review subcontractor invoices for payment.
FINANCIAL/RESEARCH ANALYST
FREY FINANCIAL
03.2016 - 12.2019
- Assist financial advisors with model management and portfolio review by construction, maintenance, rebalancing, and trading of portfolios
- Principal responsibilities include providing technical support with asset allocation decisions, input updated values into appropriate software, and identify problem areas for advisors
- Conduct research using information from COMMunity Link, Morningstar, and Model Management 360
- Quarterly updates to mutual funds and Exchange Traded Funds (ETF) data banks
- Maintain up-to-date information on model portfolio performance, respond to advisors' questions and concerns, rebalance client portfolios based on advisor's criteria utilizing appropriate software tools.
ADMINISTRATIVE ASSISTANT
THE SHOE HOUSE, INC.
10.2015 - 03.2016
- Assist Merchandising, Buying, and E-Commerce Teams with general office responsibilities to include procuring inventory, pricing inventory, coordinating returns with vendors, balance inventory between storefronts and website, process vendor applications for retail and ecommerce needs, assist e-commerce team with preparing outgoing inventory, create new product listings and maintain current product listings on website
- Serve as point of contact in corporate office between store employees, buyers, and executive staff
- Organize travel plans for buyers as needed
- Assist company executives and back-office support with various needs
- Personal Assistant to CEO.
ADMINISTRATIVE COORDINATOR/HR ASSISTANT
IRONMOUNTAIN SOLUTIONS, INC
02.2014 - 01.2015
- Manage complex calendars for CEO and CFO
- Schedule and coordinate travel, as needed
- Plan, schedule, and provide support for both on-site and off-site meetings and company functions/events
- Assist departments/teams with administrative support and project timelines, as needed
- Prepare agendas and presentation materials
- Identify and revise processes and procedures to improve workflow and communications
- Primary point of contact for employees and customers
- Track travel expenses, credit card expenses, and verify benefit invoices
- Update databases
- Work with facilities management to plan and coordinate office space
- Distribution of mail/packages
- Liaison between departments, vendors, and employees
- Manage office supplies
- Assist HR with on-boarding and off-boarding employees
- Manage HR database
- Assist contracts department with various needs.
PRINCIPAL
BELLA BLING, LLC
01.2011 - 01.2015
- Business plan, development, and execution of an online jewelry boutique
- Created website format, look, and content
- Update and produce content on website
- Managed day-to-day relationships, web developers, copywriters and graphic artists for website design, correctness, and intuitive functionality ensuring synergy
- Troubleshoot website for correctness and manage back-end database
- Identify and establish business with multiple vendors for procurement of retail products
- Join team members at apparel market for procuring inventory
- Write and review operating procedures
- Receive and process customer orders
- Assign Return Authorization codes
- Establish buying strategies for product lineup
- Receive, facilitate, and process orders
- Display and photograph products for website display
- Coordinate purchase orders with vendors
- Coordinate drop ship orders with multiple vendors
- Maintain product database.
PROGRAM CONTROL COORDINATOR
YULISTA MANAGEMENT SERVICES
01.2009 - 12.2009
- Supported Director of Programs by managing highly sensitive projects
- Administered seven program management shops and 169+ ongoing projects
- Assisted in hiring team members and staffing Yulista facilities
- Implemented quarterly Internal Program Management Reviews (IPMRs)
- Coordinated with management across the organization
- Reviewed government Statements of Work (SOWs) and prepared Task Analysis (TA) by developing timelines, identifying resources and personnel matrix for Rough Order of Magnitude (ROM).
DOCUMENTATION SPECIALIST
YULISTA MANAGEMENT SERVICES
01.2008 - 12.2008
- Supported Director of Programs in daily operations
- Prepared agendas, maintained records, reviewed meeting minutes, scheduled facilities, reviewed incoming mail, and prepared responses with director's signature
- Assigned tasks to personnel.
DOMESTIC VIOLENCE SPECIALIST
STATE OF ALABAMA, MADISON COUNTY COURTHOUSE
01.2006 - 12.2007
- Processed protection orders for abused victims
- Guided domestic violence victims through court system
- Acted as Madison County Magistrate signing warrants and traffic tickets
- Produced monthly and quarterly statistics reports
- Worked directly with advocates, victims, perpetrators, law enforcement, prosecutors, and judges.
SECURITY SPECIALIST
CAS, INCORPORATED
09.2003 - 03.2006
- Supported Facility Security Officer by managing in/outbound visit requests
- Provided badges to new employees and customers
- Briefed and debriefed employees for clearances and caveats
- Verified new companies and Cage Codes
- Maintained classified visitor logs
- Fingerprinted new employees.
ADMINISTRATIVE SUPPORT TO PM AIR WARRIOR
CAS, INCORPORATED
01.2002 - 01.2003
- Assisted program manager and deputy program manager, providing administrative support and timecard reporting
- Supported PM Air Warrior staff as needed
- Prepared reports and correspondence
- Collaborated with all levels of the organization, corporate headquarters and customers on a daily basis.
ADMINISTRATIVE ASSISTANT
CAS, INCORPORATED
01.1999 - 01.2001
- Supported CEO and senior presidents
- Managed timecard reporting for division
- Prepared graphics and presentations for executives
- Coordinated travel logistics for division
- Greeted customers and clients
- Handled multiline phone.
Education
MBA -
COLUMBIA COLLEGE OF MISSOURI
01.2012
COLUMBIA COLLEGE OF MISSOURI
01.2006
Skills
- Analytical
- High Level of Discretion
- Organized
- Resourceful
- Team Player/Leader
- Communications Skills
- Multi-tasking
- Problem Solver
- Recruitment
- Relationship Building
- Highly Detail Oriented
- Complex Calendar Management
- Time Management
- Planning
- Space Management
- Event Planning
Training
- UNIVERSITY OF ALABAMA IN HUNTSVILLE, Human Resource Management Essentials, Certificate of Continuing Education, 2014
- FAMILY MEDICAL LEAVE ACT (FMLA), Certificate of Continuing Education, 2014
- UNIVERSITY (DAU), Acquisition 101, Fundamentals of Acquisition Management, Cost Analysis, Introduction to Earned Value Management, Certificate of Continuing Education, 2009
- SERIES 6 SECURITIES LICENSE, 2016
Timeline
PROGRAM ANALYST
CHEROKEE NATION RED WING
01.2021 - Current
BUSINESS ANALYST
VASQUEZ CUSTOM CONSTRUCTION, LLC
12.2016 - 10.2020
FINANCIAL/RESEARCH ANALYST
FREY FINANCIAL
03.2016 - 12.2019
ADMINISTRATIVE ASSISTANT
THE SHOE HOUSE, INC.
10.2015 - 03.2016
ADMINISTRATIVE COORDINATOR/HR ASSISTANT
IRONMOUNTAIN SOLUTIONS, INC
02.2014 - 01.2015
PRINCIPAL
BELLA BLING, LLC
01.2011 - 01.2015
PROGRAM CONTROL COORDINATOR
YULISTA MANAGEMENT SERVICES
01.2009 - 12.2009
DOCUMENTATION SPECIALIST
YULISTA MANAGEMENT SERVICES
01.2008 - 12.2008
DOMESTIC VIOLENCE SPECIALIST
STATE OF ALABAMA, MADISON COUNTY COURTHOUSE
01.2006 - 12.2007
SECURITY SPECIALIST
CAS, INCORPORATED
09.2003 - 03.2006
ADMINISTRATIVE SUPPORT TO PM AIR WARRIOR
CAS, INCORPORATED
01.2002 - 01.2003
ADMINISTRATIVE ASSISTANT
CAS, INCORPORATED
01.1999 - 01.2001
MBA -
COLUMBIA COLLEGE OF MISSOURI
COLUMBIA COLLEGE OF MISSOURI
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