Heather Horton
Greenfield,IN
Summary
Hardworking and reliable, focused on going above and beyond to support team and serve customers. Motivated to continue to learn and grow in a challenging role. Skilled team player with over nine years of experience in-vivo models production. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Dependable as well as equipped for fast-paced work and changing daily needs. Effective communicator with skills, attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Facility Supervisor
Indian University School of Medicine
03.2023 - 07.2024
- Skilled at working independently and collaboratively in a team environment.
- Resolved problems, improved operations and provided exceptional service.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated leadership skills in managing projects from concept to completion.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in a team setting, providing support and guidance.
- Identified issues, analyzed information and provided solutions to problems.
Operations Supervisor
ENVIGO
07.2023 - 02.2024
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Analyzed department metrics and performance and reported findings to management.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Operations Group Leader
ENVIGO
04.2019 - 07.2023
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Reviewed daily requirements and forecasts and delegated work for optimal coverage.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Trained new team members by relaying information on company procedures and safety requirements.
Animal Care Technician
ENVIGO
08.2014 - 04.2019
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
- Restrained animals safely during exams and procedures.
- Educated visitors and staff on proper animal care and handling.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Education
Register Assistant Laboratory Animal Technician -
AALAS
08.2020
High School Diploma -
Saint Johns High School
05.2018
Skills
- Team development
- Operations leadership
- Excellent communication
- Skilled trainer
- Maintain detailed records of animal production
- Staff organization
- Proven interpersonal skills
- Ability to work independently, self starter
- Facility Management
- Asset Management
- Budget Administration
- Work Order Management
- Space Planning
- Relocations
- Signage
- Environmental Compliance
- Inventory Stocking
- Special projects
- Database oversight
- Work Orders
Timeline
Operations Supervisor
ENVIGO
07.2023 - 02.2024
Facility Supervisor
Indian University School of Medicine
03.2023 - 07.2024
Operations Group Leader
ENVIGO
04.2019 - 07.2023
Animal Care Technician
ENVIGO
08.2014 - 04.2019
Register Assistant Laboratory Animal Technician -
AALAS
High School Diploma -
Saint Johns High School
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