Heather Houg
Cedar Rapids,Iowa
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Laboratory Assistant Lead
Medlabs | St. Luke's Hospital | UnityPoint Health
10.2013 - Current
- Leads, trains, and coaches employees in their orientation or help in their daily assignments and job expectations - provides experience, training, knowledge and skill
- Collaborates with clinic administrators and team members in providing resources and training for lab
- Works with revenue cycle and billing, completing and reviewing billing and registration errors and deficiencies
- Collects and processes laboratory samples for analysis
- Performs routine maintenance and calibration of laboratory equipment
- Performs accurate and detailed analysis of laboratory samples, and reports results in an accurate and timely manner
- Utilizes skills and knowledge in multiple lab departments including - collections, specimen processing, microbiology, molecular, chemistry, hematology, coagulation, serology, and urinalysis
- Leads, trains and precepts new employees, as well as students
- Writes, updates and reviews lab procedures and job aides
- Follows and role models all hospital and department policies and procedures; including privacy and safety, and FOCUS values
- Maintains flexibility in hours, schedules, and work assignments
- Competent in use of computer systems and software, including Epic, Sunquest Lab, and Microsoft Office
- Participates in process improvements, lean, safety, and cultural advisory committee member
Education
In Progress - Pre-Nursing/Biology
Kirkwood Community College
Cedar Rapids, IAHigh School Diploma -
John F Kennedy High School
Cedar Rapids, IA05.2005
Skills
- Goal Setter
- Patient Oriented
- Enthusiastic
- Problem Solver
- Dependable
- Compassionate
- Knowledgeable
- Skilled
Certification
- BLS (Red Cross) - 03/26
- NREMT/Iowa Certified Advanced EMT - 03/26
- Medical Laboratory Assistant (ASCP) -10/24
- Phlebotomy Technician (ASCP) - 08/26
Timeline
Medical Laboratory Assistant Lead
Medlabs | St. Luke's Hospital | UnityPoint Health
10.2013 - Current
In Progress - Pre-Nursing/Biology
Kirkwood Community College
High School Diploma -
John F Kennedy High School