Heather Hulsey
Saint Louis,M0
Summary
Food service professional with extensive experience in kitchen management and culinary operations. Known for maintaining high standards of cleanliness and food safety while fostering collaborative team environment. Reliable and adaptable, with strong skills in leadership and problem-solving.
Overview
13
13
years of professional experience
Work History
Kitchen Manager
Steve's Hot Dogs
3145 South Grand Blvd St. Louis, Mo 63118
04.2024 - Current
- Assisted in training staff on food safety and sanitation practices
- Maintained cleanliness and organization of kitchen equipment and workstations
- Monitored food preparation processes to ensure quality standards were met
- Implemented efficient workflows to optimize kitchen operations
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Food Preparation Worker
Charlies Deli
5048 Daggett Ave Saint Louis, Mo 63110
06.2020 - 03.2025
- Prepared ingredients according to standardized recipes, ensuring consistency in food quality and presentation.
- Operated kitchen equipment, including mixers and ovens, adhering to safety and sanitation guidelines.
- Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
- Collaborated with team members to streamline food preparation processes, enhancing overall kitchen efficiency.
- Trained new staff on food preparation and safety procedures.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Improved customer experience by assisting with special dietary requests and allergies.
- Assisted in training new kitchen staff, fostering team-oriented environment.
- Maintained accurate cash drawer, ensuring compliance with financial policies.
General Manager
Adam Smoke House
2819 Watson Rd
01.2013 - 12.2019
- Implemented cost control measures, optimizing budget allocation and resource utilization.
- Streamlined inventory management processes, reducing waste while maintaining supply levels.
- Increased customer satisfaction by implementing effective staff training and performance management.
- Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
- Expanded catering services to accommodate various events, increasing overall sales revenue for the business.
- Reviewed and approved employee schedules and timesheets.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Education
Bachelor of Science - Business Administration
Grand Canyon University
Phoenix, AZ07-2025
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff training and development
- Documentation and reporting
- Cash handling and management
- Store opening and closing
- Employee training
- Shift scheduling
Timeline
Kitchen Manager
Steve's Hot Dogs
04.2024 - Current
Food Preparation Worker
Charlies Deli
06.2020 - 03.2025
General Manager
Adam Smoke House
01.2013 - 12.2019
Bachelor of Science - Business Administration
Grand Canyon University