Summary
Overview
Work History
Education
Skills
Affiliations
Generic
Heather Hume

Heather Hume

Las Cruces,NM

Summary

Business Leader with proven ability to develop and implement business management goals. Creates business strategies, allocates resources, finds ways to increase productivity and assesses employee performance. Strong business acumen and managerial abilities. Goal-oriented marketing professional with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring 10+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Area Sales Manager

Enhabit Home Health and Hospice
Las Cruces, NM
08.2022 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Developed and maintained courteous and effective working relationships.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated leadership skills in managing projects from concept to completion.

Director of Operations

Nexus Counseling Center
Las Cruces, NM
03.2020 - 08.2022
  • Worked well in a team setting, providing support and guidance.
  • Identified issues, analyzed information and provided solutions to problems.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Defined, implemented, and revised operational policies and guidelines.

Business Development and Marketing Manager

Kosh Solutions
Las Cruces, NM
01.2019 - 02.2020
  • Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Developed innovative and targeted collateral to support overall branding objectives.
  • Increased client acquisition by 50% over goal.

Senior District Sales Manager

Regis Corporation
Las Cruces, NM
01.2017 - 01.2019
  • Recruited top talent to maximize profitability.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Elevated team performance via strategic planning and coaching in areas of prospecting, sales, and value-added presentations.
  • Served as representative in various civic and community functions to further enhance company image and develop additional business.
  • Supervised sales strategy, training, team structure and communication of regional sales program

Owner and Managing Partner

LuLu
Las Cruces, NM
12.2012 - 01.2018
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.

Account Executive

Gannett
Las Cruces, NM
05.2015 - 04.2016
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Developed highly profitable pipeline based on multiple sales penetration techniques.

Director Of Marketing And Business

Wellcare Options
Las Cruces, NM
08.2012 - 02.2014
  • Planned marketing initiatives and leveraged referral network to promote business development.
  • Conducted cold- calls to prospect external lead sources and advance sales process.
  • Closed new business and streamlined transition accounts to customer relations department.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

General Manager

Dillard's
Las Cruces, NM
04.2008 - 08.2012
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.

Education

Bachelor of Arts - Advertising/Journalism

University Of Oklahoma
Norman, Oklahoma
05.1989

Skills

  • Sales and Marketing
  • Event Planning
  • Social Media Platforms
  • Promotional Campaigns
  • Marketing Materials
  • Business Planning
  • Lead prospecting
  • Operations management
  • Business Development
  • Leadership
  • Sales Representation
  • Inside and Outside Sales
  • Network Development
  • Territory Management
  • P&L Responsibility
  • Sales Presentation
  • Digital Sales
  • Retail Knowledge
  • Building Morale
  • Operating Procedures and Policies

Affiliations

ACTion Programs for Animals - Board Secretary 2019-2021

Leadership LCGCC - 2020

Heather Hume