Heather Hunter
Croswell,MI
Summary
I just wanted to take a moment to let you know I realize that i have a big time gap in between my last jobs and now. I wanted to let you know that that is due to time that I have taken off to raise my family.
I am very interested in this job. I am willing to work hard for michigan sugar. I am outgoing dedicated, and can time manage very well. I look forward to hearing from you very soon.
Overview
31
31
years of professional experience
Work History
Shift Manager
Burger King
Fort Mill, SC
09.2002 - 11.2023
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Tracked receipts, employee hours and inventory movements.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
Cashier
Speedway Gas Station
Croswell, MI
08.2014 - 11.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Medical Technician
Blue Water Developmental Housing
Marysville, MI
08.2004 - 08.2009
- Measured patient vital signs such as blood pressure, pulse rate and temperature to record information on patients' charts.
- Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
- Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion.
- Communicated with patients and families to obtain patient medical histories and vital information.
- Monitored inventory levels of supplies, equipment and reagents used and placed orders for replacements.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
Education
Associate of Science -
Ultimate Medical Academy - Clearwater
Clearwater, FL07.2016
High School Diploma -
Port Huron Northern High School
Port Huron, MI06.2001
Skills
- Coaching and Mentoring
- Cash Handling
- Payment Processing
- Delegating Work
- Verbal and Written Communication
- Microsoft Office
- Technical Proficiency
- Scheduling and Coordinating
- Managing Operations and Efficiency
- Performance Tracking and Evaluations
- Interpersonal Skills
- Administration and Reporting
- Maintaining Required Compliance
- Supply Ordering
- Employee Coaching and Motivation
- Inventory Control
- Food Safety and Quality
- Staff Training and Onboarding
- Safety and Security Enforcement
- Post-Incident Reviews
- Cash Drawer Balancing
- Meeting Production Goals
- Customer Experience Management
- Money Transfers
- Job Assignments
- Client Correspondence
- Quality Assurance
- Energetic and Enthusiastic
- Labor and Food Cost Control
- Corrective Actions
- POS Transactions
- Patient Profiles
- Handling Customer Complaints
- Employee Performance Reviews
- Performance Motivation
- Inventory and Supply Management
- Process Improvement
- Accurate Money Handling
- High-Volume Environments
- Safe Balancing
- Negotiation and Conflict Resolution
- Team Member Motivation
Timeline
Cashier
Speedway Gas Station
08.2014 - 11.2019
Medical Technician
Blue Water Developmental Housing
08.2004 - 08.2009
Shift Manager
Burger King
09.2002 - 11.2023
Associate of Science -
Ultimate Medical Academy - Clearwater
High School Diploma -
Port Huron Northern High School
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